SMART E70 - Resolving Common Touch Control and Resolution Issues with Windows and Mac Operating Systems

CHAPTER 4
TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL
20 smarttech.com/kb/170534
Resolving common touch control and resolution
issues with Windows and Mac operating systems
Problem Cause Solution
Resolution and/or touch
inaccuracies
NOTE
The recommended
resolutions for the
SMARTE70 interactive flat
panel are:
l 1920 × 1080 and
l 1280 × 720
See Recommended
computer screen resolution
in this guide for more
information and settings.
The display's resolution is not
set to the recommended
setting.
Press the Auto
button on
the remote control. This adjusts
the image to match the settings
the display adapter is sending.
In most cases this will help or
solve touch issues. You can
manually adjust display settings
if needed. See Configuring
your computer’s screen
resolution.
The interactive flat panel
doesn’t turn on.
The interactive flat panel isn’t
connected to a power source.
Connect your interactive flat
panel to a power outlet.
The interactive flat panel is in
Sleep mode.
Press the Power button on the
menu control panel or on the
remote control.