CHAPTER 4
TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL
21 smarttech.com/kb/170534
Problem Cause Solution
Touch isn't working as
expected.
The USB cable between the
computer and the interactive
flat panel could be loose.
Check all cable connections.
The interactive flat panel may
need to be turned off and then
turned on.
Turn the interactive flat panel
off and then turn it on.
Bright lights are interfering with
the interactive flat panel.
Close blinds or shades or dim
all halogen lights and LEDs.
Your interactive flat panel isn't
calibrated properly.
Your interactive flat panel may
need to be re-calibrated.
IMPORTANT
The interactive flat panels are
pre-calibrated and oriented
at the factory. Calibration
should be performed only by
an administrator.
Pen and touch setting may not
be selected.
1. For Windows operating
systems, open Control Panel >
Pen and Touch.
2. Select the Touch tab.
3. Ensure that the following
options are selected:Use your
finger as an input device and
Enable multi-touch gestures
and inking.
4. Click Apply and/or OK.
The required drivers for
Windows operating system
were not installed.
Ensure that Windows
automatically installed the
required device drivers. The
interactive flat panel and AFO
TCM10X-700 HID should be
listed under Windows Devices
and Printers.
To Next Page
Loading...
