SMART SBID-6065 - Contacting your reseller for additional support

CHAPTER 3
TROUBLESHOOTING
36 smarttech.com/kb/171166
Contacting your reseller for additional support
If an issue you’re experiencing with the display persists or isn’t covered in this guide or the
knowledge base, contact your authorized SMART reseller (smarttech.com/where).
Your reseller might ask you for the serial number for the display or the iQ appliance.
Finding the display serial number
The display’s serial number is located in the following places:
l In the on-screen display menu
l On a label on the bottom frame
l On a label on the back of the display
Finding the iQ appliance serial number
The iQ appliance’s serial number is located on a label on the iQ appliance.
NOTE
You need to remove the iQ appliance from the display to locate the serial number label.