Why Smartwares CIP-39940 app can't find the camera?
If the Smartwares Security Camera app can't find the camera, verify the following: * Your network supports the DHCP protocol. * The camera and your mobile device are connected to the same Wi-Fi router during the initial setup. * The Wi-Fi router is activated. * The camera is properly powered on. * Try using the “ADD CAMERA” function to manually add the camera.
What to do if no image appears on my Smartwares CIP-39940 Security Camera?
If no image appears from your Smartwares Security Camera, consider these potential solutions: * Ensure the power adapter is working correctly and plugged into a functioning electrical outlet. * Relocate the camera to improve wireless signal reception. * Verify the camera is properly configured in the app. * Confirm that your mobile device has a stable 3G/4G/Wi-Fi connection.
How to fix Smartwares CIP-39940 Security Camera app not recording video clips?
If the Smartwares Security Camera app isn't recording video clips, check these: * Ensure the SD card is correctly inserted. * Make sure the motion detection function is enabled. * Format the SD card before its first use. * Use a Class 10 rated memory card.
Why is motion detection not working on my Smartwares CIP-39940 Security Camera?
If motion detection is not working correctly or is over-reacting on your Smartwares Security Camera, ensure that: * The sensitivity setting is turned ON. * A moving object is within the camera's viewing angle to trigger the motion sensor for recording in motion detection mode.
Why my Wi-Fi router is not shown in the drop down list of Smartwares Security Camera?
If your Wi-Fi router isn't showing up in the drop-down list for your Smartwares Security Camera, make sure that: * SSID broadcasting function is enabled in the Wi-Fi router. * The wireless security protocol of your Wi-Fi router is set to WPA/WPA2/WPA2-PSK.
How to improve wireless signal and image quality of Smartwares CIP-39940 Security Camera?
To improve the wireless signal and image quality of your Smartwares Security Camera: * Be aware that wireless devices like home stereo systems can reduce signal strength. * Clean the camera lens using a lens cleaning cloth.
What to do if I get a memory card error on my Smartwares CIP-39940 Security Camera?
If you're getting a memory card error on your Smartwares Security Camera: * Make sure the memory card is correctly inserted and formatted. * Try using the memory card provided within the package. * Ensure you are using a Class 10 rated memory card.
Why are bright white spots appearing at night on my Smartwares Security Camera?
Bright white spots at night on your Smartwares Security Camera can occur because: The camera's infrared LEDs produce invisible light that reflects off surfaces such as glass. To resolve this, try installing the camera on the other side of windows or place the lens flush against the surface to improve night vision. It is also suggested to install cameras under well-lit areas.
How to correct the wrong date and time shown on Smartwares CIP-39940?
If your Smartwares Security Camera displays the wrong date and time: * Make sure you’ve selected the correct time zone. * Confirm the system date/time of the mobile device to ensure correct operation. * The system will synchronize its clock when connected to the internet.
General| Model | CIP-39940 |
|---|---|
| Category | Security Camera |
| Brand | Smartwares |
| Type | IP Camera |
| Connectivity | Wi-Fi |
| Night Vision | Yes |
| Outdoor Use | Yes |
| Motion Detection | Yes |
| Two-Way Audio | Yes |
| Storage | MicroSD card (up to 128GB) |
| Operating Temperature | -10°C to 50°C |
| Weather Resistance | IP65 |
| Viewing Angle | 110° |
| Resolution | 1080p |
| Power Supply | AC Power |
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