SNBC BTP-R580 - User Manual

Questions and Answers

S
Stephanie BakerJul 29, 2025
What to do if alarm LED flashes and buzzer sounds on SNBC Printer?
- A
  Anna ConradJul 30, 2025
  If the alarm LED flashes and the buzzer sounds on your SNBC Printer, there are several potential causes: * The input voltage may be abnormal: Turn off the printer and check the input voltage. * The print head may be overheated: Turn off the printer and wait for the print head temperature to recover normally. * There may be a cutter error: Reset the cutter. * The cover might be open: Ensure the cover is closed properly. * A serious fault may have occurred: Contact your distributor or the manufacturer.
N
Nicole JeffersonAug 2, 2025
Why is the power LED off and SNBC BTP-R580 Printer doesn’t work?
- M
  Melissa BrownAug 2, 2025
  If the power LED is off and your SNBC Printer isn’t working, it could be due to the following reasons: * The printer is off: Connect the printer to a power source and turn it on. * The circuit board is damaged: Contact SNBC or your supplier for assistance.
R
Randall PowersAug 7, 2025
What to do if paper cannot be fed out properly from SNBC BTP-R580?
- V
  Valerie StarkAug 7, 2025
  If paper cannot be fed out properly from your SNBC Printer, it is likely due to a paper jam. Open the top cover and check the paper path to remove any jammed paper.
M
Mr. Daniel BrownAug 11, 2025
What to do if printout is not clear or has dirt on SNBC Printer?
- J
  Jennifer ThompsonAug 11, 2025
  If your SNBC Printer's printout is not clear or has dirt, the print head or platen may be dirty. Clean the print head or platen.
R
Richard WilliamsAug 16, 2025
Why is the printout light on SNBC BTP-R580?
- N
  Nancy HamiltonAug 16, 2025
  If the printout from your SNBC Printer is light, the print head may be damaged. Replace the print head.
M
mayrobertAug 20, 2025
What to do if paper LED is on and buzzer sounds on SNBC Printer?
- W
  william65Aug 20, 2025
  If the paper LED is on and the buzzer sounds on your SNBC Printer, it indicates that the paper is at its end. Replace it with a new paper roll.
M
michaelfletcherAug 25, 2025
What to do if paper LED is on on SNBC Printer?
- E
  Erin ShepardAug 25, 2025
  If the paper LED is on on your SNBC printer, it means that the paper is near the end. Replace it with a new paper roll.

Summary

General Safety Instruction

Safety Instructions

Caution about cutter, print head temperature and ESD sensitivity.

Caution

Advises on printer installation, environment, power, paper, and maintenance.

1 Introduction

1.1 Outline

General description of the BTP-R580 printer and its applications.

1.2 Main Features

Lists key functionalities like spill-proof design, high speed, and ease of use.

2 Main Specification

2.1 Technical Specification

Details print mode, resolution, speed, paper width, barcode types, and interface options.

2.2 Cutter Specification

Specifies cutter type, cutting time, interval, paper type compatibility, and cutter lifetime.

2.3 Paper Specification

Details specifications for continuous thermal paper, including width and thickness.

2.4 Print and cut position

Defines dimensions for print position, margins, and paper holder width.

3 Outline and Parts

3.1 Outline and Parts

Identifies and illustrates the physical components of the printer.

3.2 Error LED and Buzzers

Explains the function of LED indicators and buzzer sounds for status and errors.

4 Installation

4.1 Unpacking

Instructions for checking printer contents and condition after delivery.

4.2 Printer installation

Guidelines for safe and optimal placement of the printer.

4.3 Connecting the Power Adapter

Steps for connecting the power cord to the printer and outlet.

4.4 Connecting interface cable

Instructions for connecting the printer to a host computer via interface cables.

4.5 Connecting the Cash Drawer

Steps for connecting a cash drawer to the printer's dedicated port.

4.6 Paper roll loading

Instructions on confirming paper type and preparing for loading.

4.6.2 Load;replace a paper roll

Detailed steps for installing or replacing a paper roll in the printer.

4.7 Paper near end position adjustment

Procedure to adjust the paper near end sensor for accurate detection.

4.8 Switching on the printer and printing of self-test

Guide on powering on the printer and performing self-tests.

4.9 Setting of printer parameters and configuration

Information on configuring printer parameters using utility software.

5 Printer routine maintenance

5.1 Cleaning the platen

Steps for cleaning the printer's platen roller.

5.2 Cleaning the mark sensors

Instructions for cleaning the sensors that detect paper marks.

5.3 Clearing of a paper jam

Procedure for removing jammed paper from the printer's path.

6 Interface signal

6.1 Parallel interface

Defines the pinout and signal signals for the parallel interface.

6.2 Serial interface

Details the pinout and signal definitions for the serial RS-232 interface.

6.3 USB interface

Provides pinout and signal definitions for the USB interface.

6.4 Ethernet interface

Outlines features and signal definitions for the Ethernet interface.

6.5 WLAN interface

Lists features and supported protocols for the WLAN interface.

6.6 Signal definition of power connector

Specifies the pinout for the printer's power connector.

6.7 Signal definition of cash drawer interface

Details the pinout and signal definitions for the cash drawer interface.

7 Troubleshooting

7.1 Printer doesnt work

Discusses faults, possible reasons, and solutions when the printer is not functioning.

7.2 Alarm LED and buzzer sound

Explains how to interpret alarm LEDs and buzzer sounds and their solutions.

7.3 Problems with printing

Covers issues like light printout, unclear print, or paper feeding problems.

7.4 Cutter resetting

Provides instructions for resetting the printer's cutter mechanism.

SNBC BTP-R580 Specifications

General

Brand	SNBC
Model	BTP-R580
Category	Printer
Language	English

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