socomec COUNTIS E21 - 10 Diagnostics Messages; Missing Phases; Reversed Phases; Malfunction

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COUNTIS E21/E22 - 545875B - SOCOMEC
10. DIAGNOSTICS MESSAGES
The following messages appear if there are connection or malfunction errors.
10.1. Missing phases
• If one or several phases are not detected, the exclamation point ashes on the screen. Example: phase not
detected
10.2. Reversed phases
• If a 123 phase sequence is detected, the symbol appears.
• If a 132 phase sequence is detected, the
symbol appears.
10.3. Malfunction
• If you see this message, the meter has malfunctioned and must be replaced.
11. ASSISTANCE
Causes Solutions
Device not working Check the neutral and phase 1 cable connections.
Phases not shown onscreen Check the connections
Phases reversed onscreen Check the network configuration
Error message Check the meter is working OK