Winterizing and Vacationing
If you are taking a vacation or leaving your Softub outdoors and unused for a week or more, you should leave the bi-fold lid
on, air control valve closed and set the control dial on your HydroMate to 7, on P6 and earlier models to 100 F and on P7
models. This will protect the Softub from freezing, yet it will continue to filter the tub water. We also recommend the use of a
Bromine Floater and Bromine Tablets which are available from your dealer. Upon return, discontinue the use of a Bromine
Floater and check the water chemistry for correct bromine/chlorine and pH levels.
If you are leaving your tub unattended for an extended period of time, or do not plan on using it, drain your system completely
and clean walls of liner removing chemical build-up and wipe dry. Turn the HydroMate so that the hoses are facing down
and allow all the water to drain from the internal plumbing. Failure to do so may cause the water to freeze and severely
damage your HydroMate . Replace the bi-fold lid on the tub. If outdoors, cover with a Softub exterior Tub Cover to prevent
rain from accumulating inside the tub. It is recommended that the HydroMate be stored in a heated area.
Storing and Transporting
You may save the original box for the Softub and HydroMate for storing and transporting the units. Before re-packing, make
sure all components are completely dry and clean. The tub must be stored in a horizontal position.
IMPORTANT! Be sure nothing is placed on top of the tub when it is stored away. Do not store empty tub in sunlight.
When transporting, the Softub should be in its original shipping box and properly tied down. Use a tarp or cargo net to
spread out the tension of the tie-downs. Tension must be enough to prevent the Softub from floating out of the vehicle but not
so much as to cause a permanent crease in the vinyl or foam.
Water Level
Always keep the water at least 5 cm above the highest jet. This will ensure that the jets do not spray water out of the tub.
Filling and Draining
Empty and clean the Softub every 2-3 months or when the water becomes hard to manage. If you pump water out of the
Softub, do not allow the suction end of the hose to contact the vinyl - this may damage the vinyl and void the warranty.
To create a siphon for draining the tub: place one end of a garden hose directly in front of a jet nozzle and the other at an
area where you wish the water to drain to. It is important that the drain end of the hose is placed lower than the bottom of the
tub. Turn the “JETS” button on to get the water flowing through the hose. Once you see the water flowing steadily, turn jets
off, unplug HydroMate and place siphon end of hose under the filter.
Use hot and/or cold water to fill, making sure the water temperature is not over 40 C (104 F). To reduce the time needed for
the initial warm-up, household hot water may be used. Fill the Softub slowly over a period of a few hours. This allows the
water heater to recover and supply enough hot water.
ACCESSORIES
A complete catalogue of Softub accessories is enclosed in this package.
SERVICE
Your Softub has been designed to minimize service requirements. There are no user serviceable parts in the HydroMate .
Do not open the HydroMate as this will void the warranty. If you have an operational problem, carefully go through the
steps outlined in the trouble shooting section. If you are still having a problem, call your dealer.
For a location near you, contact Softub Canada at: Telephone: (800) 668-8827
Fax: (866) 378-2535
E-mail: service@softubcanada.com
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