When properly maintained, your Softub Spa will last many years. The
primary cause of failure is improper care of the water. A regular
program of water maintenance is essential. Please contact your Local
Servicing Dealer or Softub Technical Support at 1-800-711-5382.
A. Recommended Water Balance
Free Available Chlorine Residual: 3 - 5 ppm
pH: 7.4 - 7.6 (ideal 7.5)
Total Alkalinity: 80 - 150 ppm
Calcium Hardness: 250 - 500 ppm
Test your water chemistry after each use of the Softub Spa, but no less
than twice per week. Avoid a low pH, as this will cause unsightly
wrinkles to form in the liner and could void your warranty.
*Unit of Measure Conversion for adding chemicals:
1 tbsp. = 1/2 oz. = 15 ml. = 3 tsp.
1 tsp. = approx. 1/4 oz. = 5 ml.
1 Softcare 1lb. Dry Chemical Bottle Cap = approx. 1-1/3 tbsp.
B. Chemical Additions
1. Test the water chemistry before adding chemicals. Once chemicals
have been added you will not be able to get accurate test results for
several hours.
2. Always add chemicals according to the instructions on the package.
Add only one chemical at a time and leave the lid off and the water
circulating for at least 15 minutes after the chemicals have been added.
3. Floating dispensers should never be used. They can bleach the liner
by over-concentration and they lower the pH.
4. Do not use gas chlorination, ionizers, scents, salts or soaps that are
not approved for use in the Softub Spa. Consult your Local Servicing
Dealer or Softub Technical Support at 1-800-711-5382.
Empty, clean, and refill your Softub Spa with clean water 2-3 times per
year or when proper water chemistry becomes difficult to manage.
WARNING: The use of Potassium Monopersulfate Shock (Non-
Chlorine Shock) will void the warranty. To super chlorinate your
Softub Spa use Softcare Chlorinating Granules.
INNER LINER
While empty, use a mild soap solution to wipe any soil or stains on the
inner liner. Rinse thoroughly before refilling the tub. Do not use cleaning
aids such as steel wool, stiff bristle brushes, abrasive cleaners, acidic
cleaners (such as citrus based cleaners) or cleaners containing harsh
chemicals including bleach and ammonia. If you notice a tear or
puncture, contact your Local Servicing Dealer or Softub Technical
Support at 1-800-711-5382.
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