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EN
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3.7. TIPS AND ADVICE ON OPERATION
3.7.1. Questions on the S&SO-RS100 io?
Observations Possible causes Solutions
The roller shutter does
not operate.
The io-homecontrol
®
control point
battery is low.
Check the battery and replace it as required.
Refer to the guide for the control point.
The drive is in frost protection
mode
.
Wait until the temperature reaches a point
where the roller shutter can move again.
The overheating protection on the
drive has been activated.
Wait for the drive to cool down.
If the roller shutter still does not work, contact a home motorisation and automation
professional.
3.7.2. Detecting obstacles
Automatic obstacle detection makes it possible to protect the roller shutter apron and
clear away obstacles:
- If the roller shutter apron comes up against an
obstacle when moving down then, depending on
the position of the obstacle:
Either the roller shutter stops automatically.
Or it stops and is raised again automatically.
- If the roller shutter apron encounters an obstacle
when moving upwards, the roller shutter stops
automatically.
3.7.3. Frost protection
Frost protection functions in a similar way to obstacle detection:
- If the S&SO-RS100 io detects resistance, it stops automatically to protect the roller
shutter apron:
- The roller shutter remains in its initial position.
3.7.4. Replacing a lost or broken Somfy io-homecontrol
®
control point
To replace a lost or broken io-homecontrol
®
control point, contact a home motorisation or
automation professional.
Radio frequency 868-870 MHz io-homecontrol® two-way Tri-band
Power supply 230 V
50 Hz
Operating temperature - 25°C to + 60 °C
Protection rating IP 44
Maximum number of control points
and
associated sensors
9
Safety level
Class II
4. TECHNICAL DATA
Somfy hereby declares that the drive covered by these instructions when marked for input voltage 230V 50Hz when
used as intended according to these instructions, is in compliance with the essential requirements of the Machinery
Directive 2006/42/EC and the R&TTE Directive 1999/5/EC.
and date of issue can be found at the Internet address www.somfy.com/ce.