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Sonim XP5plus - User Manual

Sonim XP5plus
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© 2022 by Sonim Technologies, Inc. All rights reserved.
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XP5plus
USER GUIDE

Table of Contents

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Do you have a question about the Sonim XP5plus and is the answer not in the manual?

Summary

General Information

Sonim Support Information

Provides contact details and resources for obtaining product and technical support.

Warranty Details

Details the comprehensive and limited warranty coverage for the device and its battery.

Getting Started

What Is in the Box?

Lists all items included in the Sonim XP5plus phone packaging for user reference.

Phone Specifications

Outlines the technical specifications including chipset, bands, memory, battery, and connectivity.

Inserting the SIM Card

Step-by-step instructions for correctly inserting the SIM card into the device.

Inserting the Memory Card

Guides users on how to insert an optional memory card for expanded storage.

Using Your Sonim XP5 plus Device

Device Overview and Buttons

Provides a visual guide to the phone's physical layout, buttons, ports, and key features.

Switching On the Phone

Instructions on how to power the device on and off using the dedicated key.

Managing the Home Screen

Explains the home screen as the primary interface for accessing device functions.

Notification Bar Icons

Details the meaning of various icons displayed in the status bar for device information.

Capturing a Screenshot

Step-by-step instructions on how to take and save a screenshot of the device screen.

Changing Input Language

Guides users on how to change the text input language for messaging and other text entry.

Text Entry Options

Explains various text entry methods like KT9, uppercase, lowercase, and symbol input.

Home Screen Menu Options

Wallpaper Management

Instructions for setting custom or pre-loaded images as the home screen wallpaper.

Search Functionality

Details how to use the search bar to find contacts, apps, and other device content.

System Settings Access

Provides references to different system settings categories for further configuration.

Quick Settings

Quick Settings Overview

Lists accessible quick settings like Wi-Fi, Data, Bluetooth, and Airplane mode.

Missed Events View

Explains how to access and view missed calls, messages, and other notifications.

Network & Internet Settings

Wi-Fi Connection and Management

Covers connecting to Wi-Fi networks, adding new ones, and managing preferences.

Wi-Fi Data Usage Monitoring

Information on how to monitor and adjust data usage when connected via Wi-Fi.

Mobile Network Configuration

Details managing mobile data, roaming, app data usage, and network selection.

Hotspot and Tethering

Guides on sharing the phone's internet connection via mobile hotspot or USB tethering.

Data Saver Mode

Enables restricting background app data usage to conserve mobile data.

VPN Setup and Configuration

Instructions for setting up and configuring Virtual Private Network (VPN) profiles.

Connected Devices

Bluetooth Functionality

Explains Bluetooth technology and its uses for device communication.

Pairing New Bluetooth Devices

Step-by-step guide to activate and pair the phone with other Bluetooth-enabled devices.

Apps & Notifications

Application Information

How to view recently opened apps, installed apps, and manage their preferences.

Wireless Emergency Alerts

Enables receiving and configuring alerts for public safety and emergencies.

Battery Settings

Battery Management

Covers battery saver, percentage display, battery manager, and usage details.

Display Settings

Display Adjustments

Settings for brightness, wallpaper, screen timeout, and font size.

Sound Settings

Sound Profiles

Configuration options for different sound profiles like Standard, Outdoor, Silence, and Meeting.

Notification Settings

Settings for notification LED blink light and flash alerts for missed events or calls.

Volume and Ringtone Settings

Adjusting media, alarm, ring, and notification volumes, plus vibration and ringtone options.

Quick Profile Management

Options for quick profile switching, creating custom profiles, and managing voice noise cancellation.

Storage Settings

Internal Storage Management

View internal storage usage by app category and free up space.

Privacy Settings

Privacy and Permissions Overview

Overview of privacy settings and how the permission manager controls app data access.

Permission Manager Details

Specifies app permissions that grant access to body sensors, calendar, contacts, and more.

Location Settings

Location Services

Enabling location services and managing app access to device location data.

Security Settings

Phone Security Configuration

Securing the phone with screen lock, PIN, and managing device admin apps.

Screen Lock Options

Setting up screen lock methods, including None and PIN, for device protection.

Accessibility Settings

Accessibility Features

Options to enhance usability for users with disabilities, including TTY mode and Talkback.

Text-to-Speech Options

Settings for screen readers, adjusting speech rate, pitch, and language for text-to-speech output.

System Settings

Languages and Input

Setting device language, input methods, keyboard preferences, and system dictionary.

Date and Time Settings

Configuring the device's date, time, and time zone, including format options.

System Software Updates

Procedures for checking and installing system software updates for the device.

Device Reset Options

Options for resetting network settings, app preferences, or performing a factory data reset.

Managing Contacts

Contact Management Overview

Features for adding, viewing, editing, and sending messages to contacts.

Contact Editing and Import;Export

Modifying contact details and importing/exporting contacts from cloud or files.

Contact Sharing and Settings

Sharing contacts via Bluetooth/Messaging and configuring contact display settings.

Managing Individual Contact Settings

Setting individual contact ringtones and forwarding calls to voicemail.

Managing Call Settings

Making and Receiving Calls

Instructions for making calls, dialing via contacts, and viewing call history.

Speed Dial and Call Settings

Setting up speed dial contacts and configuring call display and sound preferences.

Call Accounts and SIP Configuration

Setting up and managing calling accounts, including SIP settings for internet calls.

Call Forwarding and Barring

Configuring call forwarding rules and setting up call barring options.

Additional Call Settings

Managing caller ID, call waiting, fixed dialing numbers, and voicemail settings.

Sending Messages

SMS and MMS Messaging Overview

Overview of sending text and multimedia messages.

Sending SMS;MMS Messages

Detailed steps for composing and sending SMS and MMS messages with attachments.

Message Settings

Configuring message notifications, storage limits, and old message deletion.

Advanced Message Settings

Includes settings for message templates, SMS signatures, and multimedia message options.

Deleting Messages

Instructions on how to delete individual messages or entire message threads.

SonimWare Scout

SonimWare Scout Utilities and Support

Features available in the Utilities and Support tabs of the SonimWare SCOUT application.

Browser

Web Browser Usage

Guides on how to access and navigate websites using the device's built-in browser.

Camera;Gallery

Camera Operation and Settings

Instructions for taking photos and videos, and adjusting camera settings.

Gallery Management

How to view, manage, edit, and share photos and videos stored in the device's gallery.

Applications

Backup and Restore Data

Procedures for backing up and restoring device data, contacts, and media.

Voice Commands and Clock Features

Using voice commands for device control and utilizing the clock for alarms and world time.

Sound Recorder and File Explorer

Using the sound recorder for voice memos and managing files with the File Explorer.

FM Radio Operation

Instructions on how to listen to the radio using the FM radio feature, requiring a headset.

Music Player and Calendar

Playing music files and managing appointments and reminders in the calendar.

Knob Version Options

Specific features and settings available for the Sonim XP5plus models equipped with knobs.

Programmable Keys and Channel Select Knob

Customizing programmable keys and configuring the channel select knob functionality.

Safety and Regulatory Information

General Safety Warnings

Essential safety guidelines for operating the phone safely and legally.

Medical Device Interference

Precautions regarding potential interference with personal medical devices like pacemakers.

Emergency Calls Information

Details on the functionality and limitations of making emergency calls on the device.

Battery Usage and Optimization

Tips for checking battery status, optimizing usage, and extending battery life.

Proper Battery Charging

Guidelines and steps for safely charging the device's battery.

Phone and Battery Storage

Recommendations for storing the phone and battery to ensure longevity and minimize self-discharge.

Headphone Usage Guidelines

Advice on safe headphone and earphone usage to prevent potential hearing damage.

Radio Frequency Energy Exposure

Information on the device's compliance with FCC regulations regarding radio frequency energy exposure.

FCC and Industry Canada Compliance

Statements regarding Federal Communication Commission and Industry Canada compliance.

Hazardous Location Usage

Hazardous Location Warnings

Important warnings and precautions for using the device in hazardous environments.

Summary

General Information

Sonim Support Information

Provides contact details and resources for obtaining product and technical support.

Warranty Details

Details the comprehensive and limited warranty coverage for the device and its battery.

Getting Started

What Is in the Box?

Lists all items included in the Sonim XP5plus phone packaging for user reference.

Phone Specifications

Outlines the technical specifications including chipset, bands, memory, battery, and connectivity.

Inserting the SIM Card

Step-by-step instructions for correctly inserting the SIM card into the device.

Inserting the Memory Card

Guides users on how to insert an optional memory card for expanded storage.

Using Your Sonim XP5 plus Device

Device Overview and Buttons

Provides a visual guide to the phone's physical layout, buttons, ports, and key features.

Switching On the Phone

Instructions on how to power the device on and off using the dedicated key.

Managing the Home Screen

Explains the home screen as the primary interface for accessing device functions.

Notification Bar Icons

Details the meaning of various icons displayed in the status bar for device information.

Capturing a Screenshot

Step-by-step instructions on how to take and save a screenshot of the device screen.

Changing Input Language

Guides users on how to change the text input language for messaging and other text entry.

Text Entry Options

Explains various text entry methods like KT9, uppercase, lowercase, and symbol input.

Home Screen Menu Options

Wallpaper Management

Instructions for setting custom or pre-loaded images as the home screen wallpaper.

Search Functionality

Details how to use the search bar to find contacts, apps, and other device content.

System Settings Access

Provides references to different system settings categories for further configuration.

Quick Settings

Quick Settings Overview

Lists accessible quick settings like Wi-Fi, Data, Bluetooth, and Airplane mode.

Missed Events View

Explains how to access and view missed calls, messages, and other notifications.

Network & Internet Settings

Wi-Fi Connection and Management

Covers connecting to Wi-Fi networks, adding new ones, and managing preferences.

Wi-Fi Data Usage Monitoring

Information on how to monitor and adjust data usage when connected via Wi-Fi.

Mobile Network Configuration

Details managing mobile data, roaming, app data usage, and network selection.

Hotspot and Tethering

Guides on sharing the phone's internet connection via mobile hotspot or USB tethering.

Data Saver Mode

Enables restricting background app data usage to conserve mobile data.

VPN Setup and Configuration

Instructions for setting up and configuring Virtual Private Network (VPN) profiles.

Connected Devices

Bluetooth Functionality

Explains Bluetooth technology and its uses for device communication.

Pairing New Bluetooth Devices

Step-by-step guide to activate and pair the phone with other Bluetooth-enabled devices.

Apps & Notifications

Application Information

How to view recently opened apps, installed apps, and manage their preferences.

Wireless Emergency Alerts

Enables receiving and configuring alerts for public safety and emergencies.

Battery Settings

Battery Management

Covers battery saver, percentage display, battery manager, and usage details.

Display Settings

Display Adjustments

Settings for brightness, wallpaper, screen timeout, and font size.

Sound Settings

Sound Profiles

Configuration options for different sound profiles like Standard, Outdoor, Silence, and Meeting.

Notification Settings

Settings for notification LED blink light and flash alerts for missed events or calls.

Volume and Ringtone Settings

Adjusting media, alarm, ring, and notification volumes, plus vibration and ringtone options.

Quick Profile Management

Options for quick profile switching, creating custom profiles, and managing voice noise cancellation.

Storage Settings

Internal Storage Management

View internal storage usage by app category and free up space.

Privacy Settings

Privacy and Permissions Overview

Overview of privacy settings and how the permission manager controls app data access.

Permission Manager Details

Specifies app permissions that grant access to body sensors, calendar, contacts, and more.

Location Settings

Location Services

Enabling location services and managing app access to device location data.

Security Settings

Phone Security Configuration

Securing the phone with screen lock, PIN, and managing device admin apps.

Screen Lock Options

Setting up screen lock methods, including None and PIN, for device protection.

Accessibility Settings

Accessibility Features

Options to enhance usability for users with disabilities, including TTY mode and Talkback.

Text-to-Speech Options

Settings for screen readers, adjusting speech rate, pitch, and language for text-to-speech output.

System Settings

Languages and Input

Setting device language, input methods, keyboard preferences, and system dictionary.

Date and Time Settings

Configuring the device's date, time, and time zone, including format options.

System Software Updates

Procedures for checking and installing system software updates for the device.

Device Reset Options

Options for resetting network settings, app preferences, or performing a factory data reset.

Managing Contacts

Contact Management Overview

Features for adding, viewing, editing, and sending messages to contacts.

Contact Editing and Import;Export

Modifying contact details and importing/exporting contacts from cloud or files.

Contact Sharing and Settings

Sharing contacts via Bluetooth/Messaging and configuring contact display settings.

Managing Individual Contact Settings

Setting individual contact ringtones and forwarding calls to voicemail.

Managing Call Settings

Making and Receiving Calls

Instructions for making calls, dialing via contacts, and viewing call history.

Speed Dial and Call Settings

Setting up speed dial contacts and configuring call display and sound preferences.

Call Accounts and SIP Configuration

Setting up and managing calling accounts, including SIP settings for internet calls.

Call Forwarding and Barring

Configuring call forwarding rules and setting up call barring options.

Additional Call Settings

Managing caller ID, call waiting, fixed dialing numbers, and voicemail settings.

Sending Messages

SMS and MMS Messaging Overview

Overview of sending text and multimedia messages.

Sending SMS;MMS Messages

Detailed steps for composing and sending SMS and MMS messages with attachments.

Message Settings

Configuring message notifications, storage limits, and old message deletion.

Advanced Message Settings

Includes settings for message templates, SMS signatures, and multimedia message options.

Deleting Messages

Instructions on how to delete individual messages or entire message threads.

SonimWare Scout

SonimWare Scout Utilities and Support

Features available in the Utilities and Support tabs of the SonimWare SCOUT application.

Browser

Web Browser Usage

Guides on how to access and navigate websites using the device's built-in browser.

Camera;Gallery

Camera Operation and Settings

Instructions for taking photos and videos, and adjusting camera settings.

Gallery Management

How to view, manage, edit, and share photos and videos stored in the device's gallery.

Applications

Backup and Restore Data

Procedures for backing up and restoring device data, contacts, and media.

Voice Commands and Clock Features

Using voice commands for device control and utilizing the clock for alarms and world time.

Sound Recorder and File Explorer

Using the sound recorder for voice memos and managing files with the File Explorer.

FM Radio Operation

Instructions on how to listen to the radio using the FM radio feature, requiring a headset.

Music Player and Calendar

Playing music files and managing appointments and reminders in the calendar.

Knob Version Options

Specific features and settings available for the Sonim XP5plus models equipped with knobs.

Programmable Keys and Channel Select Knob

Customizing programmable keys and configuring the channel select knob functionality.

Safety and Regulatory Information

General Safety Warnings

Essential safety guidelines for operating the phone safely and legally.

Medical Device Interference

Precautions regarding potential interference with personal medical devices like pacemakers.

Emergency Calls Information

Details on the functionality and limitations of making emergency calls on the device.

Battery Usage and Optimization

Tips for checking battery status, optimizing usage, and extending battery life.

Proper Battery Charging

Guidelines and steps for safely charging the device's battery.

Phone and Battery Storage

Recommendations for storing the phone and battery to ensure longevity and minimize self-discharge.

Headphone Usage Guidelines

Advice on safe headphone and earphone usage to prevent potential hearing damage.

Radio Frequency Energy Exposure

Information on the device's compliance with FCC regulations regarding radio frequency energy exposure.

FCC and Industry Canada Compliance

Statements regarding Federal Communication Commission and Industry Canada compliance.

Hazardous Location Usage

Hazardous Location Warnings

Important warnings and precautions for using the device in hazardous environments.

Sonim XP5plus Specifications

General IconGeneral
Display Size2.8 inches
Operating SystemAndroid 11
RAM2 GB
Internal Storage16 GB
Rear Camera5 MP
WaterproofIP68
MIL-STD-810HYes
SIMSingle SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by)
Screen TypeTFT
Resolution240 x 320 pixels
CPUQuad-core 1.3 GHz Cortex-A53
GPUAdreno 308
LoudspeakerYes
3.5mm jackYes
NFCYes
RadioFM radio
USBUSB Type-C 2.0
ChargingFast charging 18W
2G bandsGSM 850 / 900 / 1800 / 1900
3G bandsHSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
SpeedHSPA, LTE
Push-to-TalkYes
Expandable StoragemicroSD
Drop-to-concrete resistanceUp to 1.5m
WLANWi-Fi 802.11 b/g/n, hotspot
Bluetooth4.2, A2DP
GPSYes, with A-GPS, GLONASS
SensorsAccelerometer, proximity
ChipsetQualcomm QM215
4G bands1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 20, 25, 26, 28, 38, 39, 40, 41, 66