Report Number : TEC135
Issue : Two
Date : Mar 2006
Page : 23
Warranty Information
SPA-QUIP product warranty for Australia and New Zealand.
The Spa-Quip warranty is very simple and is designed to protect your purchase over the
first two years, as follows. The first 12 months after purchase there is a full in-field
warranty cover on faulty parts or workmanship. Over the following 12 months there is a
bench warranty. The product must be returned, freight paid, to Spa-Quip where it will be
repaired at no cost and returned to you free of charge. A bench warranty does not
include the cost of local service people to remove or re-install the equipment.
Terms and conditions.
1 This warranty applies to all states and territories of Australia and New Zealand only
and is subject to the provisions of the Trade Practices Act (Aust), the Goods and
Consumer Protection Legislation of the various Australian states and the Consumers
Guarantee Act 1993 (NZ) as applicable.
2 The warranty period commences on the date of original purchase of the equipment.
Evidence of this date of original purchase must be provided when claiming repairs
under warranty. It is recommended you retain all receipts in a safe place as failure to
provide proof of purchase will result in warranty being refused.
3 This warranty is subject to due compliance by the original purchaser with all directions
and conditions set out in the installation and Operating Instructions. Failure to comply
with these instructions, damage or breakdown caused by fair wear and tear,
negligence, misuse, incorrect installation, water in the control enclosure or element,
chemical or additives in the water, inadequate protection against freezing, rain or
other adverse weather conditions, corrosive or abrasive water, lightning or high
voltage spikes or though unauthorised persons attempting repairs are not covered by
this warranty. The product must only be connected to the voltage shown on the
nameplate and with a correctly rated cable.
4 Without limiting the original purchaser’s entitlement under the Trade Practices Act
(Aust), the Goods and Consumer Protection Legislation of the various Australian
states or the Consumers Guarantee Act 1993 (NZ), Spa-Quip shall not be liable for
any loss of profits or any consequential, indirect or special loss, damage or injury of
any kind whatsoever arising directly or indirectly from the product or defect.
5 Replaceable, wearing items such as pump seals, filter cartridges, light bulbs etc. are
not covered by this warranty.
6 Equipment used for working displays or demonstration is not covered by this warranty.