Spanco A Series - Product Warranty Coverage

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Spanco.com • 1-800-869-2080 •

Spanco

A-Series Aluminum Gantry Crane 19

Promise to Perform Industries, Inc.

PRODUCT WARRANTY COVERAGE

Spanco warrants its products to be free from defects in material and workmanship as follows:

• Manual Systems & Equipment: Ten Years

• Motorized Systems & Equipment and Paint and Finishes for Non-Aluminum Components: Two Years

Ten-Year Warranty Coverage:

• Defects in equipment material and workmanship of manual systems and equipment

• Only applies to the wearable wheels on workstation bride crane end trucks and hoist trolley

Spanco warrants its manual workstation bridge crane, jib crane, and gantry crane products to be free from defects in material

and workmanship for a period of ten (10) years or 20,000 hours, commencing on the date of shipment to the ﬁrst retail

purchaser. This warranty extends to non-wearable parts only, with the exception of the wheels supplied on manually operated

workstation end trucks and hoist trolleys.

Two-Year Warranty Coverage:

• Defects in equipment material and workmanship of motorized systems and equipment

• Paint coatings and ﬁnishes for non-aluminum components

Spanco warrants motorized equipment to be free from defects in material and workmanship for a period of two (2) years

or 4,000 hours, commencing on the date of shipment to the ﬁrst retail purchaser. Spanco warrants its paint and ﬁnishes

for a period of two (2) years. Warranty claims related to coatings must be accompanied by documentation of the product’s

application and environmental conditions from time of delivery to time of claim.

WARRANTY TERMS & CONDITIONS

All warranty claims must be approved by Spanco before any work is performed. Spanco’s obligation under this warranty is

limited to the replacement or repair of Spanco products at the factory or separate location approved by Spanco. Other than

the above mentioned warranty, Spanco will not honor any other warranties—whether expressed, implied, or statutory—and

disclaims any warranties of merchantability or ﬁtness for a particular purpose. Spanco has the right to reject any warranty

claim due to harsh and/or inappropriate environmental conditions.

Spanco Is Not Liable for:

• Indirect, incidental, or consequential damages including lost proﬁts, operating costs, loss of production, or travel expenses

• Components or accessories not manufactured by Spanco

• Defective equipment or system failure caused by misuse, negligence, and improper installation or maintenance

• Equipment that has been used in excess of its rated capacity or beyond its service factors

• Rework and modiﬁcation of any equipment that has been altered without Spanco’s written authorization

• Freight charges and damage incurred by freight carriers

• Any loss, injury, or damage to persons or property resulting from failure or defective operation of material or equipment

• Any damage to paint coatings and ﬁnishes caused by negligence and improper storage, such as temporarily storing an

indoor system outdoors

Reimbursement Disclaimer:

• Written notice of any claimed system defect must be given to Spanco within ninety (90) days of shipment.

• All requests for reimbursement must be accompanied by proper documentation.

• Reimbursement is provided in the form of a credit unless otherwise approved by Spanco management.

• Reimbursement for labor will be provided at a maximum rate of $75 per hour.

• All reimbursement is subject to approval by Spanco management.