TROUBLESHOOTING22
USER INTERFACE PROMPTS
If you are attempting to sharpen a skate, go into Alignment Mode, or go into Move Mode,
but the sharpener is not allowing it, the sharpener will temporarily display an interface
prompt, show an error code, and sound an “error” tone.
The most common Interface prompts are listed in the table for interface prompts below. If
the user interface prompt is unclear or only an error code is displaying, refer to the Error
Code table on the next page.
In the event that an error cannot be resolved, please contact customer support at Sparx Hockey.
SPARX HOCKEY CUSTOMER SUPPORT
help@sparxhockey.com (fastest response)
1-855-SPARX HQ (1-855-772-7947)
ACTION CAUSE CORRECTIVE ACTION
Interior case light is blinking red. Dust Tray is missing. Reinstall Dust Tray.
Grinding Ring Life Indicator
circle is blinking red/white.
Grinding Ring has insucient
life remaining for selected
sharpening operation.
Sharpener will reset Cycle Count to maximum available
cycles, run sharpener with the new value or lower.
Grinding Ring Life Indicator
circle is blinking red.
Grinding Ring not found. /
Grinding Ring empty.
Install a valid Grinding Ring.
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