TROUBLESHOOTING 23
ERROR CODE CAUSE CORRECTIVE ACTION
1 - 2 - 4 Glass Door open. Close Glass Door.
1 - 2 - 5 Excessive Glass Door opening during alignment.
Attempt alignment again while leaving Glass Door closed until Carriage
stops at alignment location.
1 - 2 -6 Dust Tray missing.
Confirm that Dust Tray is correctly installed.
1 - 2 - 10 Filter Switch Error.
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
1 - 3 - 10
Attempted to start Alignment Mode with Grinding
Ring installed.
Remove skate and install Alignment Ring.
1 - 4 - 5
Pressed the
p
Play Button in Alignment Mode.
Exit Alignment Mode by pressing the
c
Alignment Button or
n
Cancel
Button prior to pressing the
p
Play button.
1 - 4 - 6
Pressed the
p
Play Button in Move Mode.
Exit Move Mode by pressing the
m
Move Button or
n
Cancel Button
prior to pressing the
p
Play button.
1 - 5 - 10 Left Protective Slot Cover error.
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
1 - 6 - 10 Right Protective Slot Cover error.
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
2 - 3 - 6 Sharpener failed to detect skate.
Ensure that skate is installed in the Skate Clamp correctly and the
Grinding Ring height is adjusted properly.
2 - 4 - 6
Grinding Ring has insucient life remaining for
selected sharpening operation.
Sharpener will reset Cycle Count to maximum available cycles. Run
sharpener with the new value or lower.
2 - 4 - 10 Grinding Ring empty.
Install a valid Grinding Ring.
2 - 5 - 6 Grinding Ring not found. Install a valid Grinding Ring.
2 - 5 - 10 Grinding Ring read incomplete.
Repeat process and allow extra time between steps. If this does not
resolve the problem, replace the Grinding Ring.
2 - 6 - 10 Grinding Ring read error.
Install a valid Grinding Ring.
3 - 4 - 10 Hardware Fault Circuitry failure.
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
3 - 5 - 10 Grinding motor overcurrent.
Confirm that the Grinding Ring height is adjusted properly and nothing is
obstructing the Grinding Ring.
3 - 6 - 10 Translation Error - Limit undetected.
Confirm that the Carriage is not obstructed.
4 - 5 - 10 FileSystem Incompatibility
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
4 - 6 - 10 Tag Error Log Failure
Call Customer Support at 1-855-SPARX HQ (1-800-772-7947).
ERROR CODES
For all errors, an error code is displayed on the Cycle Counter (1-2-4 is being displayed in the figure above),
these error codes will either be permanently or temporarily displayed. If an error code was temporarily
displayed and you want to see it again, retrying the action without fixing the underlying cause will display the
error. Permanent errors codes require the user to acknowledge the error before the error will be resolved and
operation can continue. Permanent Error Codes will also be stored in the Error History (discussed below). The
troubleshooting table below suggests corrective actions to resolve the error.
If the user wishes to cycle through previous permanent Error Codes, hold down the
n
Cancel Button for 2
seconds until a tone is heard (button initially emits an “error” tone when pressed). Once the beep is heard, the most
recent Error Code is displayed. Pressing the
l
Left and
r
Right Buttons will cycle through previous Error Codes.
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