14169000-IG, Edition 11.0
January 2018, Original document
36
Troubleshooting
In general, always check if there is newer software to be downloaded.
Synchronization
Symptom Problem Resolution
All base stations are syn-
chronization masters.
Multicast traffic is blocked in
the network.
Enable multicast traffic on
all switches between the
base stations.
Synchronization is OK at startup but
fails after a short period.
IGMP snooping is active, but
no IGMP querier is present on
the network to refresh mul-
ticast group memberships
Add an IGMP querier to the
network or disable IGMP
snooping.
Base stations do not synchronize or
loose synchronization often.
The traffic between base sta-
tions is being delayed a vary-
ing amount of time due to
traffic load, switch quality or
configuration.
Reconfigure/replace
switches or change the net-
work topology to minimize
the transmission time vari-
ance.
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