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6 7
ation, you must include your original sales receipt
verifying the proof-of-purchase date. Provided war-
ranty conditions have been met, your Product will be serviced
or replaced free of charge. Service or replacement decisions
are at the sole discretion of Horizon.
Non-Warranty Service: Should your service not
be covered by warranty service will be completed
and payment will be required without notification
or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submit-
ting the item for service you are agreeing to payment of the
service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money orders
and cashiers checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizonhobby.
com/Service/Request/.
Warranty and Service Contact Information
Country
of
Purchase
Horizon
Hobby
Address
Phone Number/
Email Address
United
States of
America
Horizon
Service
Center
(Electronics
and engines)
4105
Fieldstone Rd
Champaign,
Illinois 61822
USA
877-504-0233
Online Repair
Request:
visit www.
horizonhobby.
com/service
Horizon
Product
Support
(All other
products)
4105
Fieldstone Rd
Champaign,
Illinois 61822
USA
877-504-0233
productsupport@
horizonhobby.
com
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