Spencer CROSS - User Manual

Questions and Answers

F
fhermanAug 17, 2025
What to do if the front legs of my Spencer CROSS Medical Equipment don't lock when unloading?
- G
  ggallegosAug 17, 2025
  If the front legs of your Spencer Medical Equipment do not lock when unloading, it could be due to several reasons. The moving mechanisms might be damaged, in which case you should immediately remove the device from service and contact the service center. It's also possible that the loading floor height is not suited to the device, so adjust it to meet the manual's requirements. If adjustments aren't possible, remove the device from service and contact the service center. Another cause could be that the magnet controlling the release has moved; manually unlock the stretcher, check the magnet's position, and restore it. If the problem continues, remove the device from service and contact the service center.
P
Parker VegaAug 20, 2025
Why is the Cross Chair configuration change system on my Spencer Medical Equipment difficult to operate?
- D
  Desiree JohnsonAug 20, 2025
  If the Cross Chair configuration change system on your Spencer Medical Equipment isn't working well, it might be because the moving mechanisms are damaged, requiring you to immediately remove the device from service and contact the service center. Also, check if the parts need lubrication, and if so, clean and lubricate them as described in the operating instructions. Damaged rear handle locks could also be the cause, in which case you must remove the device from service and contact the service center.
G
gibbsdeniseAug 22, 2025
What to do if my Spencer Medical Equipment stretcher is not correctly attached to the fixing system?
- P
  Patrick RobinsonAug 22, 2025
  If the stretcher isn't correctly attached to the fixing system of your Spencer Medical Equipment, it could be due to wear or damage of the locking mechanism components, requiring immediate removal of the device from service and contacting the service center. Alternatively, the fifth wheel might not be properly inserted; ensure the stretcher is correctly positioned and the fifth wheel is fully engaged in the fixing system.
C
cchapmanAug 26, 2025
Why can't I set my Spencer CROSS stretcher to the intermediate position?
- W
  Wendy TerryAug 26, 2025
  If you cannot set your Spencer Medical Equipment stretcher to the intermediate position, the moving mechanisms might be damaged, requiring you to immediately remove the device from service and contact the service center. Ensure nothing is interfering with the moving systems. Also, verify that the levers are being operated correctly by carefully following the instructions.
C
ccarpenterAug 28, 2025
Why are the leg unlocking levers on my Spencer CROSS difficult to operate?
- L
  Lori MillerAug 28, 2025
  If the leg unlocking levers on your Spencer Medical Equipment are difficult to operate, it may be due to damaged moving mechanisms or lost connections between components. In either case, immediately remove the device from service and contact the service center.
J
Juan BryantAug 31, 2025
What causes the backrest of my Spencer Medical Equipment Cross Chair to not remain upright in chair mode?
- S
  Sharon TaylorAug 31, 2025
  If the backrest of your Spencer Medical Equipment Cross Chair doesn't remain upright in chair mode, ensure the lock has been inserted in the vertical position using the rod. If the issue persists, the locking systems may be worn, requiring you to immediately remove the device from service and contact the service center.
S
Stephanie Romero DVMSep 2, 2025
Why is the attachment of my Spencer CROSS stretcher to the trolley not secure?
- R
  Richard McconnellSep 2, 2025
  If the attachment of the stretcher to the trolley of your Spencer Medical Equipment is not secure, it is likely due to wear or damage of the components that constitute the locking mechanisms. Immediately remove the device from service and contact the service center.
M
mitchellmaynardSep 5, 2025
What to do if my Spencer CROSS Medical Equipment has structural damage?
- N
  normanandrewSep 5, 2025
  If there is damage to the structure of your Spencer Medical Equipment, and it is due to improper use, you should immediately remove the device from service and contact the service center.
L
ldanielSep 8, 2025
Why can't I lift my Spencer Medical Equipment Cross Chair in stretcher mode without the frame bending?
- S
  Stephanie RodriguezSep 8, 2025
  If you cannot lift the Spencer Medical Equipment Cross Chair in stretcher mode because the frame bends, ensure that the configuration lock engages and the pull-out handles reach Position 1. If the problem continues, contact the service center.
J
Joseph DeanSep 12, 2025
What to do if the Sensor Lock fixing system on my Spencer Medical Equipment is not working?
- J
  Joshua HillSep 12, 2025
  If the Sensor Lock fixing system on your Spencer Medical Equipment isn't powered, is locked, or is faulty, check the fixing system power supply. If the problem continues, immediately remove the device from service and contact the service center.

Summary

Product Models and Standards

Intended Use of Stretchers

Defines the primary purpose and limitations of the stretchers for transporting sick or injured individuals.

Reference Standards

Lists applicable standards for medical devices and road ambulances relevant to the product.

Manual Navigation and Device Identification

How to Use This Manual

Provides guidance on effectively reading and understanding the user manual for safe operation.

Device Labelling and Traceability

Explains the importance of device labels for identification, traceability, and warranty.

Symbols, Warranty, and Service

Details common symbols used in the manual and information on product warranty and service.

General Safety and Regulatory Information

Product Features and Storage Safety

Covers safety precautions related to product features, operation, and proper storage conditions.

Regulatory Requirements

Outlines user obligations regarding compliance with territorial legal provisions and safety requirements.

Specific Safety Warnings

Patient Handling and Device Safety

Critical warnings for safe patient handling, device operation, and avoiding injuries.

Operational and Loading Safety

Specific warnings concerning device operation, ambulance loading, and potential hazards.

Operator Requirements and Residual Risks

Physical Requirements for Operators

Details the physical capabilities and training necessary for safe and efficient stretcher operation.

Residual Risk Assessment

Identifies potential risks associated with the device's intended use and operator actions.

Technical Data and Components Overview

CROSS-CROSSOVER Component Identification

Lists and describes the components specific to the CROSS-CROSSOVER stretcher model.

Model-Specific Components and Characteristics

CROSS UP 8409 Components and Specs

Details components and technical characteristics for the CROSS UP 8409 and TWIST models.

CROSS CHAIR;CROSSOVER CHAIR Components

Lists and describes the components specific to the CROSS CHAIR and CROSSOVER CHAIR models.

Commissioning and Pre-Use Checks

Commissioning Procedures

Outlines the necessary checks and steps before the initial use of the stretcher.

Operating Characteristics - Cross;Crossover

Stretcher Operation and Trolley Adjustment

Describes operating features for Cross/Crossover stretchers and loading trolley height adjustment.

Operating Characteristics - Other Models

CROSS UP;CROSSOVER UP 8409 Operation

Details the operating characteristics and functions for the CROSS UP 8409 and CROSSOVER UP 8409 models.

CROSS CHAIR; CROSSOVER CHAIR Operation

Explains the operating characteristics and functions for CROSS CHAIR and CROSSOVER CHAIR models.

Proper Use Guidelines

Emergency Vehicle Requirements

Specifies requirements for the medical vehicle compartment for stretcher compatibility.

Parking Brakes and Sidebars

Details the operation of parking brakes and the importance of using sidebars for patient safety.

Patient Transfer and Vehicle Loading

Patient Transfer and Lowering;Raising

Describes procedures for transferring patients and adjusting stretcher height.

Vehicle Loading and Unloading

Explains the critical steps for safely loading and unloading the stretcher from a medical vehicle.

Patient Positioning and Adjustment

Trendelenburg and Fowler Positions

Details how to adjust the stretcher for Trendelenburg and Fowler patient positions.

Backrest Adjustment Procedures

Provides instructions for adjusting the backrest inclination from horizontal to vertical and vice-versa.

Stretcher Configuration and Transport Modes

Changing Length and Chair Mode

Instructions for changing stretcher length and converting between stretcher and chair modes.

Telescopic Handles and Stair Transport

Guides on using telescopic handles and transporting the device on stairs.

Lifting, Loading, and Restraint Application

Lifting Patient and Loading Chair

Procedures for lifting patients and loading the Cross Chair onto its trolley.

Restraint Strap Application

Instructions for applying and using the two-piece and DNA restraint straps.

Cleaning and Routine Maintenance

Cleaning Procedures

Guidelines for effective and safe cleaning of the stretcher to prevent cross-infection.

Routine Maintenance Checks

Lists essential checks to be performed routinely for device functionality and safety.

Maintenance Intervals and Device Lifespan

Periodic and Special Maintenance

Information on required periodic overhauls and special maintenance procedures.

Device Lifespan and Overhauls

Defines the expected lifespan of the device and the impact of overhauls on its service life.

Troubleshooting Common Issues

Problem Resolution Table

A table listing common problems, their causes, and recommended remedies for the stretcher.

Accessories Listing

Available Accessories

Lists various optional accessories available for the stretcher system.

Spare Parts Identification

Spare Parts List

Provides a list of part numbers and descriptions for ordering spare components.

Product Disposal Guidelines

Disposal Procedures

Instructions for the proper disposal of the device and its accessories.

Spencer CROSS Specifications

General

Brand	Spencer
Model	CROSS
Category	Medical Equipment
Language	English

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