Spypoint LINK-EVO? LINK-EVO-V - Page 18

18
Issue Possible solutions
Impossible to turn
on the camera
• Verify if there are batteries in the camera.
• Verify if the batteries are correctly installed.
• Install the latest update (available on
www.spypoint.com under SUPPORT section).
• Replace alkaline batteries or recharge the lithium
battery pack.
The camera does
not respond
• Remove the batteries and reinstall them.
• Replace alkaline batteries or recharge the lithium
battery pack.
Impossible to take
photos/videos
• Verify if there are batteries in the camera.
• Replace alkaline batteries or recharge the lithium
battery pack.
• Verify if the camera is turned on.
Red light in front
of the camera
blinks
• Camera is set in PHOTO or VIDEO mode. The red
light in front of the camera ashes for 30 seconds to
allow the user to leave without being photographed
or recorded.
Camera takes
black
photos / videos
• Verify the battery level to see if battery power is full
as the ash will stop operating near the end of the
battery life especially if you're doing a video.
• Verify that there's something within the ash range
to reect the infrared back to the camera.
• If you're unsure if the ash is working properly, test
the camera in a dark room to see if you're able to have
black & white pictures or videos.
Photos / videos
appear dark at
night
• For best results, make sure the subject is within the
ideal ash range. Subjects may appear too dark at
greater distances.
No person/animal
on photos
• Sunrise or sunset can trigger the sensor. Camera
must be re-orientated.
• At night, the motion detector may detect beyond the
range of the IR illumination. Reduce sensibility
setting.
• Motion detector may detect animals through foliage.
• If a person or animal moves quickly, it may move out
of the camera’s eld of view before the photo is
taken. Move the camera further back or redirect the
camera.
• Make sure the mounting post or tree is stable and
does not move.
Troubleshooting