What to do if my Spypoint Security Camera is no longer responding?
If your Spypoint Security Camera is not responding, try the following: * Turn the device OFF and then ON again. * Remove and reinsert the battery pack. * Reset the device to its original state from the app. * Perform the latest update, available on www.spypoint.com under the SUPPORT section.
What to do if my Spypoint Security Camera doesn’t take pictures?
If your Spypoint Security Camera isn’t taking pictures, try these solutions: * Check if your camera is working properly and whether it has taken any photos or videos. Most cameras have a photo-taking indicator. * Make sure the CELL-LINK is turned ON. * Format the microSD card. Do not choose the 'Quick format' option. * Check the strength of the cellular signal received by your device. * Make sure you haven’t reached the photo-taking limit included in your cellular plan. * Check if there is a message in your app, in the Photos section. * Perform the following test: Turn OFF your CELL-LINK. Make a movement in front of your camera so that it takes a photo. Turn your CELL-LINK back ON.
Why are the batteries draining fast on my Spypoint Security Camera?
If the batteries in your Spypoint Security Camera are draining quickly, it may be due to power consumption settings. Choose less power-consuming options for transfer frequency and photo quality.
Why my Spypoint Security Camera did not transfer all the photos taken by the device?
Photos older than 7 days are not transferred.
Links the CELL-LINK to your camera for file transfer via the SD card adapter.
Space to insert a SIM card, necessary for activating cellular functions.
Allows the user to turn the device ON/OFF.
Space to insert a microSD card for saving photos.
Captures the cellular signal for communication.
Lists available power sources: AA batteries, Lithium battery pack, and 12 V battery.
Details the three available power source options for the CELL-LINK.
Step-by-step instructions on how to properly install AA batteries into the device.
Explains how to connect and use an optional external 12 V battery as a power source.
Explains the need for a microSD card, its capacity limits, and provides photo storage capacity.
Instructions on formatting the microSD card before insertion and how to insert it correctly.
Step-by-step guide on how to attach the antenna to the CELL-LINK device.
States that the CELL-LINK must be activated before use and requires an activation code.
Explains where to find the activation code, which is located inside the battery compartment door.
Provides steps to activate the CELL-LINK using the SPYPOINT mobile application.
Provides steps to activate the CELL-LINK using the SPYPOINT website.
Explains the CELL-LINK requires connection to a camera and recommends optimal camera settings.
Lists specific camera settings for optimal CELL-LINK performance, like photo resolution and delay.
Provides step-by-step instructions on powering on the CELL-LINK device.
Details the initial startup steps and interpreting LED indicators during the process.
Explains how LED patterns indicate cellular signal strength.
Describes the LED status when the CELL-LINK is operational.
Provides detailed steps for connecting the CELL-LINK to a trail camera.
Explains that the SPYPOINT app is used to configure the device's settings.
Solutions for power-on issues, checking batteries and connections.
Steps to resolve an unresponsive device, including reset and updates.
Troubleshooting steps for when the device fails to capture photos.
Solutions for issues related to the device not connecting to the cellular network.
Explains factors affecting battery life and suggests power-saving options.
The SPYPOINT CELL-LINK is a cellular module designed to connect all trail cameras, regardless of brand, to SPYPOINT's servers, enabling remote photo viewing and device management. It acts as an extension, connecting to a camera via its SD card slot to receive, process, and transfer photos over a cellular network. This allows users to monitor their hunting grounds or property without needing to physically visit the camera.
The primary function of the CELL-LINK is to provide cellular connectivity to any trail camera equipped with a standard SD card reader. It captures photos saved by the connected camera onto its own microSD card and then transmits these images to the SPYPOINT app or website. This eliminates the need to manually retrieve SD cards from cameras, offering convenience and saving time. The device supports photos up to 25 Mpx resolution, though lower resolutions are recommended for optimal battery life and faster transfer times. While the CELL-LINK does not directly transfer videos, it can transmit a photo preview if the camera is configured to take a picture before each video.
To use the CELL-LINK, activation is required either through the free SPYPOINT app (available on Android and iOS) or the SPYPOINT website. The activation code is conveniently located inside the CELL-LINK's battery compartment door. Once activated, users can choose a photo transmission plan that suits their needs, with options ranging from a free monthly plan offering up to 100 photo transfers to various paid plans.
Installation involves connecting the CELL-LINK to the trail camera using the included cable with an SD adapter. The SD adapter end is inserted into the camera's SD card slot, and the cable is routed to the CELL-LINK, which is typically mounted above the camera. This setup ensures secure connection and minimizes the risk of damage. A microSD card (up to 32 GB, not included) must be inserted into the CELL-LINK to save photos and videos from the camera. It is crucial to format the microSD card via a computer before first use.
The CELL-LINK offers several configurable settings through the SPYPOINT app or website. Users can choose the first transfer time of the day, set the transfer frequency (e.g., 1, 2, 6, 12 transfers per day, or each detection), and assign a custom device name for easy identification, especially for those with multiple devices. Other configurable options include date and time formats, temperature units (°C/°F), and the ability to report the device as stolen or activate the BUCK TRACKER feature. Users can also select the correct battery type (AA, AA-LIT, 12V, LIT-10) to ensure accurate battery level readings.
The device's status can be monitored through the SPYPOINT app or website, which provides indicators for cellular signal strength, battery charge level, microSD card usage, GPS coordinates, software version, last communication date and time, number of photos taken this month, temperature, last installation date, SIM card number, and activation code. Notifications are sent to the smartphone for events such as forgetting to insert a microSD card, using an incompatible card, or low battery charge.
Powering the CELL-LINK can be done using 8 AA lithium or alkaline batteries, a 12 V rechargeable battery (#KIT-12V, sold separately), or a 3.7 V rechargeable battery pack (#LIT-10, sold separately). The #LIT-10 battery pack is recommended for longer charge times. When installing AA batteries, it's important to use new batteries of the same type and ensure correct polarity. An external 12 V battery can also be connected, which will become the primary power source, with AA batteries used only once the external battery is depleted. The battery level can be checked via the app or by observing the STATUS light on the device, which flashes orange when the battery is low.
For optimal performance, it is recommended to configure the connected trail camera to take low-resolution photos, precisely adjust the date and time, and set a delay of no shorter than 1 minute between detections or in Time-lapse mode. These settings help conserve battery life and memory space.
Troubleshooting guidance is provided for common issues. If the device doesn't turn on, users should check battery installation and charge level. If the device is unresponsive, solutions include turning it off and on, reinserting the battery pack, resetting it via the app, or performing a software update. If photos are not being taken or transferred, users should verify camera operation, CELL-LINK power, microSD card formatting, cellular signal strength, cellular plan limits, and check for app notifications. A validation test involves making a movement in front of the camera to trigger a photo, observing the STATUS LED for a green light (indicating cellular communication), and then checking the SPYPOINT app within 15 minutes for the transferred photo. If cellular signal is an issue, users can try moving the device, turning it off and on, ensuring the antenna is securely installed, or using a long-range cellular antenna (#CA-01, sold separately). Power consumption can be managed by choosing less power-intensive options for transfer frequency and photo quality. Photos older than 7 days are not transferred.
The CELL-LINK comes with a 2-year warranty covering parts and workmanship, requiring proof of purchase. SPYPOINT offers repair services, but an RMA number is essential before returning any product. The company provides support via chat, email, and its website.
General| Category | Scouting Camera |
|---|---|
| Network | LTE |
| Carrier Compatibility | AT&T, Verizon |
| Detection Range | 80 feet |
| Memory | MicroSD card (up to 32GB) |
| Mobile app | Spypoint app |
| Data plan | Required |
| Weather Resistance | Weather-resistant |
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