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Stairmaster STEPMILL 7000 PT - TROUBLESHOOTING; General Guidelines and Electrical System Issues

Stairmaster STEPMILL 7000 PT
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TROUBLESHOOTING
GENERAL
TROUBLESHOOTING
GUIDELINES
This
section
outlines
several
tests
to
systematically
identify
and
isolate
the
cause
of
prob
l
ems
in
the
electrical
system
and
the
drive
train.
This
troubleshooting
section
is
organized
into
four
basic
problem
sections:
Electrical
System,
Console
Diagnostics,
Speed
Control,
and
the
Drive
Train.
The
first
step
is
to
identify
the
problem.
Once
you
have
identified
the
problem,
perform
all
the
tests
in
exactly
the
same
order
as
written.
Refer
to
the
"Parts
Removal
and
Replacement
"
section
of
this
Manualfor
all
disassem-
bly
and
assembly
instructions.
To
order
a
replacement
part,
or
to
get
help
with
the
troubleshooting
process,
contact
our
Customer
Service
Department
at
(800)
331-3578
.
International
customers
should
contact
their
local
distributor
or
call
(206)
823-1825.
TROUBLESHOOTING
THE
ELECTRICAL
SYSTEM
The
electrical
system
consists
of:
the
power
supply
and
the
console.
In
order
to
identify
the
component
that
is
causing
the
problem,
you
must
systematically
test
the
system
.
You
will
need
a
volt-ohm
meter
(multimeter)
to
conduct
portions
of
the
following
procedures
.
The
console
and
power
supply
are
not
serviceable
by
the
owner.
If
either
of
these
parts
are
inoperable,
they
must
be
replaced
.
Opening
the
console
or
the
power
supply
will
void
the
warranty
.
The
Console
Fails
to
Power
Up
A.
Perform
a
visual
check
of
the
machine.
Check
the
following
things
first:
1.
Is
the
power
supply
plugged
in?
2.
Is
the
indicator
light
lit
on
the
power
supply?
If it
is,
proceed
to
step
#3.
If
the
light
is
not
on,
reset
the
circuit
breaker.
If
the
light
is
still
not
on,
replace
the
power
supply.
3.
Replace
or
exchange
your
console
with
a
console
you
know
is
good
and
retest
the
machine.
B.
Verify
AC
power.
1.
Disconnect
the
AC
power
cord
from
the
AC
wall
outlet.
2.
Verify
that
the
AC
wall
outlet
is
supplying
the
correct
power
in
one
of
two
ways:
a)
Use
an
AC
voltmeter
to
verify
that
the
AC
line
voltage
is
between
100
and
120
VAC
(or
between
220
and
240
VAC,
if
applicable)
at
the
AC
wall
Page
28

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