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FAQ’s: problems
Why is my horizon drifting or VOLT not maintaining a horizon or tilt??
Answer: Typically, this can be attributed to the tilt and/or roll pulley mounting screws being loose, VOLT
motor drive is loose on the gimbal yoke, gimbal handle is loose, belts are loose, or VOLT Control box
is loose. If the problem persists after checking all these items, contact your nearest service center for
assistance.
Why does my VOLT not hold level when switching to low mode?
Answer: The VOLT has independent settings for level in low mode and in high mode. This has been
implemented to help compensate for VOLT units that are not mounted 100% level with the dovetail
plate. Also, when switching from low to high modes, or vise-versa, allow approximately 20-seconds for
the horizon to stabilize.
NOTE: If horizon re-calibration is needed, SHORT-press the trim button on the control box and hold the
sled in the new level position while the LEDs blink for 5 seconds. When LED blinking stops, your new
horizon position is now stored in memory. To set for low mode, simply invert the sled and repeat the
above process.
When turning on the VOLT, the LED’s turn on, then fade off. What is wrong?
Answer: The most likely cause is low battery voltage. The batteries need to be changed.
Control box has the blue LED lit, but none are lit on the Drive unit. What is wrong?
Answer: There are a few things that can be checked before calling for service:
Is the battery voltage stable and above 12V?
The Control Box or VOLT PCB may be damaged.
The VOLT cable may be damaged.
The Motor Drive may be damaged.
Why do the LED’s on my motor drive go off and on and the VOLT operate erratically?
Answer: The VOLT is designed to operate from 12Vdc to 17Vdc. Any voltage below 12V will start to
affect the motor power of the VOLT and its ability to operate reliably. If the applied voltage to the VOLT
drops too low, motor systems will be turned off. The LED’s on the motor drive will go off, but LED’s on
Control Box may stay on. Once the voltage to the VOLT recovers to a sufcient level, motor power will
automatically be turned on again. The best way to overcome this issue is to ensure fresh batteries are
being used with the VOLT, or for those setups that require a heavy power draw, accessory power cables
can be used for the VOLT that will connect it to an independent battery via a D-tap connector.
When I use certain cameras that have a high current drain why does the Volt vibrate and then start
swinging around?
Answer: Most likely the camera is robbing power from the batteries and the VOLT cannot get enough
voltage to operate properly. The solution on a 12V rig is to set the batteries to parallel, use a third battery
mount, or use a dedicated battery to power the VOLT.
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