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24 Troubleshooting Guide
Pole pruner cuts out
during operation.
1 LED glows
red.
Battery too hot / too
cold.
► Remove the battery, @ 15.2.
► Allow the pole pruner and battery to cool down gradually at
ambient temperatures of about 50 °F to 68 °F (10 °C to
20 °C).
3 LEDs glow
red.
Pole pruner too hot.
Run-time is too short. Battery not fully
charged.
► Charge the battery, @ 11.
Useful life of battery
has been reached or
exceeded.
► Have the battery checked by an authorized STIHL servicing
dealer.
During sawing, the
wood smokes or
smells burnt.
The chain is dull or
improperly
sharpened.
► Properly sharpen the chain, @ 23.4.
Working technique is
improper or the pole
pruner is being mis-
used.
► Obtain instruction on proper working technique.
Insufficient bar and
chain oil.
► Have the chain lubrication mechanism checked by an
authorized STIHL servicing dealer.
Battery is not being
charged even though
LED on charger
glows green.
1 LED glows
red.
Battery too hot / too
cold.
► Allow the battery to warm up or cool down gradually at
ambient temperatures of about 50 °F to 68 °F (10 °C to
20 °C).
► Operate the charger only in enclosed, dry rooms at ambient
temperatures of 41 °F to 104 °F (5 °C to 40 °C).
Always remove the battery before carrying out any inspection, cleaning or maintenance.
Condition LEDs on
Battery
Possible Cause Remedy
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