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Stryker SYNK - Troubleshooting

Stryker SYNK
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16
Troubleshooting
Before returning your display or transmitter for service, consult the troubleshooting list below:
Problem Current Status Remedy
No picture Power LED on Using the OSD, adjust the brightness and
contrast to maximum, or reset them to their
default settings�
Make sure the video cable is connected to
the transmitter digital input or expansion
slot input�
Power LED o Make sure that the power switch at the front
and back of the display are set to ON�
Make sure that the AC power cord is
properly connected to the AC adapter and
outlet�
Make sure the power adapter is properly
connected to the display
Power LED blinking Check if the video signal cable isproperly
connected at the back ofthe display
Check if power is set to ON for the video
signal source
Make sure the correct input is selected on
the display and the transmitter
Token LED blinking amber Please contact Stryer representative
Abnormal picture Oversized, undersized,
ormissing display; or
center shift�
Using the Screen Menu, adjust the Phase,
Frequency, Horizontal, and Vertical settings
with non-standard video signal timing�
Wait a few seconds after initial sync of video
signals, or power cycle the display
OSD error message “Video format
notsupported”
Ensure that an acceptable video source is
connected� Refer to technical specications
for a list ofacceptable video formats�
Wireless link not
established within 2
minutes (with SYNK
Wireless Transmitter)�
“Wireless RGB
NoSignal”
Cycle the hard power switch at the rear of
the display� Cycle the hard power switch at
the front of the transmitter� Re-establish link�
Wireless link
established with some
but not all displays
(with SYNK Wireless
Transmitter)�
“Wireless RGB
NoSignal”
Cycle the hard power switch on the aected
display only� Re-insert token into display

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