16
Troubleshooting
Before returning your display or transmitter for service, consult the troubleshooting list below:
Problem Current Status Remedy
No picture Power LED on Using the OSD, adjust the brightness and
contrast to maximum, or reset them to their
default settings�
Make sure the video cable is connected to
the transmitter digital input or expansion
slot input�
Power LED o Make sure that the power switch at the front
and back of the display are set to ON�
Make sure that the AC power cord is
properly connected to the AC adapter and
outlet�
Make sure the power adapter is properly
connected to the display�
Power LED blinking Check if the video signal cable isproperly
connected at the back ofthe display�
Check if power is set to ON for the video
signal source�
Make sure the correct input is selected on
the display and the transmitter�
Token LED blinking amber Please contact Stryer representative�
Abnormal picture Oversized, undersized,
ormissing display; or
center shift�
Using the Screen Menu, adjust the Phase,
Frequency, Horizontal, and Vertical settings
with non-standard video signal timing�
Wait a few seconds after initial sync of video
signals, or power cycle the display�
OSD error message “Video format
notsupported”
Ensure that an acceptable video source is
connected� Refer to technical specications
for a list ofacceptable video formats�
Wireless link not
established within 2
minutes (with SYNK
Wireless Transmitter)�
“Wireless RGB
NoSignal”
Cycle the hard power switch at the rear of
the display� Cycle the hard power switch at
the front of the transmitter� Re-establish link�
Wireless link
established with some
but not all displays
(with SYNK Wireless
Transmitter)�
“Wireless RGB
NoSignal”
Cycle the hard power switch on the aected
display only� Re-insert token into display�