Suncorp Move5000 - Debit Card Purchase with Cash out

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EFTPOS MERCHANT FACILITIES
QUICK REFERENCE GUIDE (MOVE2500/MOVE5000)
Transaction Processing
Restaurant
Debit Card Purchase with Cash Out
— Type in the Sale Amount.
— Press Enter.
— Type in the Cash Amount.
— Press Enter.
— The terminal will ask if you would like to enter a Tip, press the Enter button for Yes or
Cancel button for No.
— Type in the Tip Amount (or press Enter if no tip is to be entered).
— Press Enter.
— The terminal will ask you to confirm the Total.
— Press the Enter button for Yes or Cancel button for No.
— The screen will display Insert or Swipe Card-Prompt the customer to Insert or Swipe
theircard.*
— If the screen displays - Select the account type – request the customer to make this
selection.
— The terminal will ask the customer to type in their PIN and press Enter.
— If approved the terminal will print the merchant receipt.
— Remove the merchant receipt and press Enter or Yes to print the customer receipt
(ifrequired).
— Ensure that the transaction receipt says ‘APPROVED’.
— Hand the Customer Copy receipt to the customer (if required) with the cash.
If User ID has been enabled on your terminal, the terminal will request a User ID to be entered after the cash amount has
been entered.
Remember to clearly display your Cash out Policy.
Cash out cannot be performed on a Credit card.
* Dependant on functionality available on the customer’s card.