Suncorp Move5000 - Transaction Processing Hospitality;Accommodation;Pre Authorisation

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EFTPOS MERCHANT FACILITIES

QUICK REFERENCE GUIDE MOVE2500MOVE5000

Transaction Processing

Hospitality/Accommodation/

Pre Authorisation

This section outlines Suncorp EFTPOS Terminal functions that are specifically relevant

tomerchants in the Hospitality/Accommodation industry and allows forpre authorisations

tobe performed. Pre authorisation is only available on credit card.

Main Page

How to Use this Guide2
Table of Contents3
Contact Details5
Contact Details6
Terminal Overview7
Countertop Terminal Keyboard Layout8
Mobile Terminal Keyboard Layout8
Turning the Move 5000 on and off9
Accessing the Menu9
Ways to Process Transactions9
Contactless Functionality10
Transaction Processing Retail11
Debit Card Purchase12
Debit Card Purchase with Cash out12
Debit Card Cash out Only13
Credit Card/Charge Card Purchase13
Refund14
MOTO (Mail Order/Telephone Order) Transaction14
Void15
Transaction Processing Restaurant17
Debit Card Purchase18
Debit Card Purchase with Cash out19
Debit Card Cash out Only20
Credit Card/Charge Card Purchase20
Refund21
MOTO (Mail Order/Telephone Order) Transaction22
Void23
Enable User ID23
Disable User ID23
User ID Tip Report24
Transaction Processing Hospitality/Accommodation/Pre Authorisation25
Debit Card Purchase26
Debit Card Purchase with Cash out26
Debit Card Cash out Only27
Credit Card/Charge Card Purchase27
Refund28
MOTO (Mail Order/Telephone Order) Transaction29
Void30
Rad Pre-Authorisation30
Pre-Authorisation Completion31
Merchant Functions33
Ordering Stationery34
Batch Totals34
Audit and Summary Report34
Receipt Reprint35
Last Settlement Reprint35
Manual Settlement35
Surcharging35
Setting Surcharging36
Taxi Application37
Replacing the Paper Roll38
Changing the Passwords39
Terminal Response Messages40
Fraud Prevention Tips41
Security & Chargeback Tips42
Troubleshooting45
Terminal Care and Troubleshooting46
Manual Transaction Processing47
Manual Transaction Processing48
Processing a Fallback Transaction Voucher48
Accepting Payment Via a Fallback Transaction Voucher49
Processing Fallback Transaction Vouchers50

Suncorp Move5000 - Transaction Processing Hospitality;Accommodation;Pre Authorisation

Table of Contents

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