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Suncorp Move5000 - Void; Enable User ID; Disable User ID

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PAGE 23 OF 52
EFTPOS MERCHANT FACILITIES
QUICK REFERENCE GUIDE (MOVE2500/MOVE5000)
Transaction Processing
Restaurant
Void
Press the MENU button from the Home screen.
Select 3 for Batch.
Select 5 for Void.
Type in the invoice number for the transaction to be voided.
Press Enter.
Type in your Void password.
Press Enter.
The terminal will ask you to confirm the Transaction to be Voided.
Press the Enter button for Yes or Cancel button for No.
The terminal will print you a merchant receipt indicating the VOIDED sale.
The terminal will display - Verify Signature Correct?
Press the Enter or Yes button to confirm the signature is correct.
Press the Enter or Yes button to print a customer receipt (if required).
Do not disclose your Void password to any unauthorised people.
Only Credit card transactions can be voided.
A voided transaction will not appear on the merchant statement, cardholder statement or settlement report.
You can only void a transaction that is in the current day’s batch and it can only be voided prior to settlement.
Enable User ID
Press Func from the Home screen.
Type in 57 and press Enter.
Type in the Terminal password.
Press Enter.
When prompted Tip report activate?
Press Enter.
Each transaction will request an User ID.
Disable User ID
Press Func from the Home screen.
Type in 57 and press Enter.
Type in the Terminal password.
Press Enter.
When prompted Tip report deactivate?
Press Enter.
Transactions will no longer prompt for an User ID.

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