Troubleshooting
2. Contact Sungale Support team
1. Visit the support site
For manual download, FAQs and more supports:
www.sungale.com
Toll free number in the USA: 800-473-5156
Service email: service@sungale.com
Support
19. Why can't I link to Wi-Fi?
Please check if you have turned on the Frame's Wi-Fi. Go to Settings menu,
tap WiFi button turn on.
Please check if you have input the right password of Wi-Fi router. For more
Wi-Fi related questions, please go to www.sungale.com and find Support
Wi-Fi related FAQ.
45
For additional product video support, go to YouTube.com, and search
"SungaleProducts", where you will find additional demo videos to help
with explaining the operation of your product.
3. Tips
18. How do I use Dropbox? How do I slideshow photos on my Dropbox
account?
Please go to the Google Play on your frame to install the Dropbox app first,
then you?ll be able to access it from the home screen. If for some reason you're
unable to install it, please go to the Social Media section, go to the backup list,
and you can install from there as well.
Once Dropbox is installed, please logon to your account, save the Dropbox
photos to your frame internal memory, and you can slide show from the Local
Photo section.
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