User Manual 9 Troubleshooting and Maintenance
75
The slave DSP detects
that the leakage
current exceeds
inverter allowable
upper limit.
1. Check whether there is a ground fault of
the PV string.
2. If the fault occurs repeatedly, contact
SUNGROW.
Communication alarm
between master DSP
and slave DSP.
1. Wait 1 minute for inverter recovery.
2. If the fault persists, contact SUNGROW.
Alarm for no inverter
model setting.
Fans are defective (-D
series only).
Stop the inverter and disconnect the AC &
DC cables. Check whether the fan duct has
been blocked. If not, replace fans.
Warning for reverse
cable connection of the
Energy Meter.
1. Check whether the power cable
connections are correct.
2. If “Existing Inverter” is set to “ON” via
LCD menu, check and ensure that its rated
power is correctly set.
3. For single-phase Energy Meter, check
whether the CT clamp of the 1-phase
sensor is correctly placed.
Mismatched software
version.
The AC output current
exceeds the upper
limit.
1. The inverter will resume if the output
current falls below the protection value.
2. If the fault persists, please contact
SUNGROW.
Grid over-frequency.
The grid frequency
exceeds the protective
value, which is higher
than the protective
value of error 008.
(stage II)
1. Check the grid frequency.
2. If the grid frequency exceeds the
permissible range of inverter protection
parameters, ask utility grid company for
solution.
3. If the grid frequency is within the
permissible range, contact SUNGROW.
Grid under-frequency.
The grid frequency is
below the protective
value, which is lower
than the protective
value of error 009.
(stage II)
SPI auto test fault (for
Italy only)
1. Restart the system and re-do the auto
test if necessary.
2. If the fault persists, please contact
SUNGROW for a solution.