SunTech CT40 - Status Message Codes by Category

80-0067-00-MO-RevF 2017-10-03 SunTech CT40 User Manual | 39
If issue persists, call SMI Customer Service. Service Required
Temperature:
505 & 506
Touchless:
Make sure patient has been at rest for a few minutes. If patient has been in cold
environment, make sure patient has acclimated to indoor temperature
FILAC
®
:
Make sure patient has not had any warm beverages recently (oral), and then retry
measurement.
501-504, 507-514,
516-517
Remove and then replace the probe in the well.
Retry reading.
Power off and repower on the CT40.
Retry reading. If issue persists, call customer service.
520-524 & 526
Power off and repower on the CT40.
Retry reading.
If issue persists, replace the probe. Retry reading.
If issue persists, replace module or call Customer Service.
530
Use in normal room temperature environment suitable to the device.
SpO
2
:
121-124, 133-136,
150-156
Remove sensor from the patient, and ensure proper positioning. Attempt new
measurement ensuring proper protocol as in section 7 of the User Manual.
Unplug sensor and reconnect.
If issue persists, power off and repower on the CT40.
Retry reading. If issue persists, call Customer Service.
126-132
137-149 & 157-192
Power off and repower on the CT40.
If issue persists, replace module or call Customer Service
Electronic Medical Records (EMR):
601-610 & 612,614
Check EMR Configuration, check wireless strength and proximity. Call biomedical
engineer or IT support.
611
Ensure proper barcode and Patient ID scanned.
613
Multiple patients have the same patient ID.
CT40 System:
300-302
Power off and repower on the CT40.