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5 Maintenance and troubleshooting
5.1 Routine maintenance
Maintenance charge every 6 months
From the date of manufacturer shipment, the battery shall be maintained every 6 months. Action
must be taken in case SOC reaches 0% according to,
Ambient temperature Must be recharged within
(45, 50] °C 7 days
(35, 45] °C 15 days
≤35°C 30 days
Disconnect the battery if not being used
BMS consumes power even when the battery is not being used. Disconnect the battery output
to prevent the battery from becoming empty. For store-away, make sure the SOC is between 45%
and 55% before disconnect.
Check the battery system regularly. Contact your support if any anomaly detected.
5.2 Fault checklist
Fault Cause Solution
POWER button no response
Damaged POWER button
Damaged cable or poor contact
Repair or replace the control module
Please contact the supplier
Short discharge time
battery SOC is low Keep the product charged continuously
and keep the energy storage battery
system fully charged
low ambient temperature Guarantee the product to work within
the recommended suitable
temperature range
Product overload Check load status and remove non-
essential loads
Batteries age and capacity
decreases
To replace the battery, please contact
the supplier for the battery and its
components
Unable to charge and discharge
Internal failure Log in to the PowerLite APP to view the
fault information and contact the
supplier
Battery report charging or
discharging protection failure
Log in to the PowerLite APP to view the
fault information and contact the
supplier
After the battery is discharged to
the SOC protection value, it needs
to be charged for a period of time
before it is allowed to discharge.
The battery is charged to the SOC value
set by the restart
battery over temperature Stand at room temperature for more
than 3 hours
After the system is powered on,
the LED cannot be lit
LED failure Please contact the supplier to repair or
replace the control module
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