SuperMax FT 9950 Power Plus - Software Upgrade Procedures; Software Upgrade via USB

8 Troubleshooting Guide
8
.
Troubleshooting
Guide
PROBLEM
Does not display any Mess
-age or the front panel or
SOLUTION
• Check the main power cable and check that it is plugged
into a suitable power outlet.
STB has no power.
No Picture
Pool picture quality
• Check whether STB is in Standby mode.
• Ensure that the STB is switched on.
• Check the video output port (RCA jack) is firmly
connected to the TV or VCR.
• Check that you have selected the correct channel or
Video Output on your TV.
•
See
“
No Picture
”
above.
Pool
picture
quality
No Sound
Remote Control does not
Ot
See
No
Picture
above.
• Check the signal level. If this is low then try adjusting the
alignment of your dish.
• See “No Picture” above.
• Check the volume level of the TV and STB.
• Check the mute status of the TV and STB.
• Point remote control directly towards the STB.
Ch k d l b tt i
O
pera
t
e
No or Bad Signal
•
Ch
ec
k
an
d
rep
l
ace
b
a
tt
er
i
es.
• Check that nothing blocks the front panel.
• Check the LNB, replace LNB if necessary.
• Check the cable from the LNB.
• Check the position of the dish, realign dish if necessary.
• If you are using a DiSEqC 1.0, check that you have
connected the LNBs to the correct connections on the
switch.
No Signal
• Check the “Signal Level” and Signal Quality”.
• See “No or Bad Signal” above.
• Check the LNB, replace LNB if necessary.
• Check the cable from the LNB.
• Check the position of the dish, realign dish if necessary.
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