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SuperMax FT 9950 Power Plus - User Manual

SuperMax FT 9950 Power Plus
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USER’S GUIDE

Questions and Answers

  • T
    Thomas QuinnAug 15, 2025
    How to fix no signal on SuperMax FT 9950 Power Plus?
    • D
      davidjohnsonAug 15, 2025
      If your SuperMax Receiver shows 'No Signal', start by checking the LNB and replace it if necessary. Next, check the cable from the LNB. Also, check the position of the dish, realign dish if necessary. You may also want to refer to the troubleshooting steps for 'No or Bad Signal'.
  • T
    Timothy JohnsonAug 18, 2025
    How to fix SuperMax FT 9950 Power Plus Receiver that does not display any message?
    • V
      valenciajacquelineAug 18, 2025
      If your SuperMax Receiver does not display any message, check the main power cable and ensure it is plugged into a suitable power outlet.
  • J
    Joshua SmithAug 22, 2025
    What to do if SuperMax FT 9950 Power Plus Receiver has no or bad signal?
    • J
      Jeffery AlvaradoAug 22, 2025
      If you're experiencing no or bad signal on your SuperMax Receiver, several factors could be the cause. First, inspect the LNB and replace it if needed. Next, examine the cable connected to the LNB. Also, verify the dish's alignment and realign if necessary. If using a DiSEqC 1.0, confirm the LNBs are correctly connected to the switch. Finally, check the “Signal Level” and Signal Quality.”
  • D
    Daniel GrayAug 25, 2025
    Why is there no picture on my SuperMax Receiver?
    • R
      Reginald GloverAug 26, 2025
      If you're not getting a picture on your SuperMax Receiver, make sure the STB is switched on. Check that the video output port (RCA jack) is firmly connected to the TV or VCR. Also, verify that you've selected the correct channel or Video Output on your TV.
  • J
    James CharlesAug 28, 2025
    What to do if SuperMax Receiver remote control does not operate?
    • B
      Bonnie TaylorAug 28, 2025
      If the remote control isn't working with your SuperMax Receiver, try pointing it directly towards the STB. Then, check and replace the batteries. Finally, make sure nothing is blocking the front panel of the receiver.
  • D
    Diane NguyenSep 1, 2025
    Why is there no sound coming from my SuperMax FT 9950 Power Plus Receiver?
    • A
      Alexandra KrauseSep 1, 2025
      If you're not getting any sound from your SuperMax Receiver, first check the volume level of both the TV and the STB. Next, check the mute status of both the TV and STB. You might also want to refer to the solutions provided for 'No Picture'.
  • K
    Kristina MilesSep 4, 2025
    How to display time on SuperMax FT 9950 Power Plus Receiver front panel?
    • A
      Adrian RiveraSep 4, 2025
      If the front panel of your SuperMax Receiver isn't displaying the time, ensure that the STB is switched on. Then, switch the STB on and tune to a service to allow the STB to receive the time sent with the signal by the service provider. Also, note that the front panel will only display the time in Standby mode.
  • A
    amberjacksonSep 7, 2025
    What to do if SuperMax FT 9950 Power Plus Receiver picture quality is poor?
    • A
      Amber LambSep 7, 2025
      If you're experiencing poor picture quality on your SuperMax Receiver, refer to the troubleshooting steps for 'No Picture'. Additionally, check the signal level. If it's low, try adjusting the alignment of your dish.
  • H
    Holly SmallSep 12, 2025
    How to correct the time on SuperMax FT 9950 Power Plus front panel?
    • A
      Alec HaysSep 12, 2025
      If the time displayed on the front panel of your SuperMax Receiver is incorrect, adjust the time in the Time Settings menu.

Summary

General Safety Warnings

Operational Safety Precautions

Ensures safe operation by checking voltage, ventilation, and avoiding liquids and extreme conditions.

Maintenance and Electrical Safety

Covers cleaning, unplugging, proper cable use, and avoiding internal servicing for electrical safety.

Product Overview

Front Panel Features

Details the front panel controls and ports like Power, Volume, Channel, USB, Card Slot, and CI Slot.

Rear Panel Connectivity

Describes the rear panel ports including LNB IN/OUT, RS-232, SCART, Video, Audio, S/PDIF, and LAN.

Remote Control Operation

Basic Navigation and Power Buttons

Covers power, source selection, volume, channel tuning, and general menu navigation.

Special Function and Playback Buttons

Explains buttons for EPG, Teletext, Subtitle, Sleep Timer, Color settings, and playback controls.

Menu Navigation and Guide

Manager Functions (Channel, Event, USB)

Manage channels, events, and USB devices, including sorting, timers, and software upgrades.

Installation and Scanning

Guides satellite dish setup, positioner configuration, and performing auto or blind channel scans.

System Settings Configuration

Adjusts GUI languages, video, parental lock, time, and color settings for user preferences.

Interface and Utility Features

Configures interface options (Card, CAM, Ethernet) and accesses utilities like Calendar and Calculator.

Electronic Program Guide (EPG)

Program Guide Information

View program details for all channels and schedule recordings using EPG information.

Booking Recordings

Schedule channel recordings, live viewing, or wakeups via the Event Manager menu.

Channel List Management

Channel Sorting Options

Sort channels by various criteria like Alphabet, CAS, Transponder, and Satellite for easy access.

Software Upgrade Procedures

Software Upgrade via USB

Step-by-step guide for downloading, copying, and installing software updates using a USB memory stick.

Software Upgrade via Serial Port

Procedure for upgrading software using an RS-232 cable and PC terminal software like Hyper Terminal.

Troubleshooting Guide

Power, Display, and Picture Issues

Troubleshooting steps for no power, no display messages, and lack of picture.

Audio, Signal, and Remote Problems

Resolves issues with sound, picture quality, signal reception, and remote control operation.

DiSEqC and Satellite Alignment Issues

Addresses problems with DiSEqC connections, settings, and dish alignment for satellite reception.

Time Display and Front Panel Issues

Troubleshoots problems where the front panel time is not displayed or is incorrect.

Specifications

Tuner and Channel Specifications

Details the receiver's tuner capabilities, frequency range, signal level, and demodulation standards.

MPEG Transport Stream A;V Decoding

Specifies MPEG transport stream standards, profile levels, aspect ratios, and audio decoding.

Memory and Data I;O

Information on flash memory, DRAM, and audio/video data input/output ports.

Power Supply and Physical Dimensions

Details power input requirements, consumption, and physical size/weight specifications.

SuperMax FT 9950 Power Plus Specifications

General IconGeneral
FTAYes
Frequency Range950-2150 MHz
TypeFTA Receiver
Connectors1 x USB
Input ConnectorF-type
LNB Power13/18V, 500mA
Signal Level-65 to -25 dBm
Output Impedance75 Ohm