3-1
Chapter 3: Troubleshooting
Chapter 3
Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all
of the procedures below and still need assistance, refer to the ‘Technical Support
Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter.
Note: Always disconnect the power cord before adding, changing or installing any
hardware components.
Before Power On
Make sure that there are no short circuits between the motherboard and 1.
chassis.
Disconnect all ribbon/wire cables from the motherboard, including those for 2.
the keyboard and mouse.
Remove all add-on cards.3.
Install CPU 1 fi rst and connect the chassis speaker and the power LED to 4.
the motherboard. (Making sure that the CPU is fully seated. Also, Check all
jumper settings as well.)
No Power
Make sure that there are no short circuits between the motherboard and the 1.
chassis.
Make sure that all jumpers are set to their default positions.2.
Check that the 115V/230V switch on the power supply is properly set.3.
Turn the power switch on and off to test the system.4.
The battery on your motherboard may be old. Check to verify that it still sup-5.
plies ~3VDC. If it does not, replace it with a new one.
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