8-2
TROUBLESHOOTING GUIDE
Model 0736
Troubleshooting Guide
8
6. The product is too soft. a. The viscosity control is set too
warm.
a. Increase the consistency values.
- - -
b. The scraper blades are worn. b. Replace the scraper blades with new
ones.
6-1
7. The product is too thick. a. The viscosity control is set too
cold.
a. Decrease the consistency values.
6-12
b. Barrel not primed correctly. b. Drain the barrel and prime the
machine.
6-8
c. Mix pump incorrectly assembled. c. Follow assembly procedures
carefully.
6-4
d. Mix pump incorrectly set. d. Check and if necessary, change the
position of the regulator tube.
6-4
e. Butterfat is in the pump. e. Disassemble, clean, and re-install the
pump.
6-4
8. The mix in the hopper is
too warm.
a. Hopper cover is not in position. a. Clean and sanitize the hopper cover
and place it in position.
6-11
b. The agitator is not installed. b. Clean and sanitize the agitator and
install it.
- - -
c. The hopper temperature control is
set too warm.
c. Decrease the temperature value in
the menu.
6-12 and
6-13
d. Defective thermistor probe. d. Call a service technician.
- - -
9. The mix in the hopper is
too cold.
a. The hopper temperature control is
set too cold.
a. Increase the temperature value in the
menu.
6-12 and
6-13
b. Defective Thermistor probe. b. Call a service technician.
- - -
10. Mix low and mix out
probes are not
functioning.
a. Milk stone or foam buildup in the
hopper.
a. Clean hopper thoroughly.
6-11
11. Product is collecting on
top of the freezer door.
a. The top O-ring on draw valve is
improperly lubricated or worn.
a. Lubricate or replace the O-ring.
6-2
12. Excessive mix leakage
from the bottom of door
spout.
a. Bottom O-ring on the draw valve is
improperly lubricated or worn.
a. Lubricate or replace the O-ring.
6-2
13. Excessive mix leakage
into the long drip pan.
a. Beater shaft seal improperly
lubricated or worn.
a. Lubricate or replace the seal.
- - -
Problem Probable Cause Remedy
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