37 Problems / Solutions
Problems / Solutions
The coffee drips out very slowly.
Too little/too much coffee/water is dispensed.
• The machine is calcified.
• Wrong button has been pressed (for espresso only
40 ml water are dispensed).
• Quantity of water has been incorrectly set.
Refer to ”Adjusting the strength of the coffee”.
The machine does not react when the coffee selection
buttons are pressed.
• Stop lever has not been properly pressed down.
• Capsule holder is not inserted.
• If neither of these apply, disconnect the mains plug for
10 seconds.
• If the fault occurs before first-time use, turn the
steam
knob clockwise as far as it will go to close it.
All buttons are flashing — refer to page 38 ”All buttons are
flashing”.
The coffee does not taste good.
The coffee is too strong or too weak.
• Wrong button has been pressed. The colour of the capsule
and button must match. Refer to ”Brewing coffee”, step 5.
• The capsule has already been used. Each capsule can
only be used once.
• Quantity of water has been incorrectly set.
• Air is trapped in the system. Refer to ”Rinsing with water
after a long period of non-use”.
The milk froth has too little volume or
frothing takes too long.
• The milk is too hot, too old or its fat content too high, etc.
Use cold milk (max. 3.5% fat).
• Frother nozzle and/or steam wand is clogged.
• The machine is calcified.
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