41 Guarantee
Guarantee
We grant a 40-month guarantee from the date of purchase.
This product was manufactured using the latest
production techniques and has undergone thorough
quality control inspection. We guarantee that the product
is in perfect condition.
We will remedy all defects in workmanship or materials
within the guarantee period. In order for the guarantee to
be granted, all warranty claims must be acco
mpanied by
proof of purchase from Tchibo or from an authorised
Tchibo distribution partner.
If, contrary to our expectations, a defect is found, please
contact our customer care service at the following e-mail
address:
service@tchibo.de
Our customer consultants will be pleased to advise you on
further procedure.
Damage due to improper use, failure to decalcify as well
as worn parts and consumables,
a
re not covered by the
guarantee.
Please have the product number at hand in case of any
queries.
This guarantee does not restrict statutory warranty rights.
Product number
You can find your
Cafissimo machine’s
product number on
the type plate on the bottom of the casing. Before laying
the Cafissimo on its side, remove the water tank, drip tray
and capsule holder. Water and coffee residue may drip
onto the work surface, so lay a protective mat underneath
the machine.
Product
number
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