Technicolor MediaAccess TG788VN User Manual

108
11 SUPPORT
DMS-CTC-20120510-0000 v1.0
11.5 Voice over IP Troubleshooting
Introduction
If you cannot make or receive any phone calls via your MediaAccess Gateway, try the suggestions in the following sections.
Calling over VoIP
If you have problems calling via VoIP, check whether:
 Your phone is correctly connected to the MediaAccess Gateway.
 Your phone number, user name, and password are configured correctly.
 The registrar’s and proxy server’s IP address and port number are configured correctly.
 The Power, Broadband and Voi ce LEDs are on.
Problems with Telephony Services
If you have a problem with a service, check whether the service is activated. For more information, see “6.3.1 Activating a
Telephony Service on your MediaAccess Gateway” on page 54.

Technicolor MediaAccess TG788VN Specifications

General

Wi-Fi Frequency Bands	2.4 GHz
Wireless Speed	Up to 300 Mbps
Ethernet Ports	4 x 10/100 Mbps
VoIP	Yes
Wireless Standard	802.11b/g/n
USB Ports	1 x USB 2.0
DSL Interface	RJ11
ADSL Standards	ITU-T G.992.1 (G.dmt) Annex A, ITU-T G.992.2 (G.lite) Annex A
ADSL2 Standards	ITU-T G.992.3 (G.dmt.bis) Annex A, Annex L, Annex M
ADSL2+ Standards	ITU-T G.992.5 (ADSL2+)
Security	WEP, WPA, WPA2
Power Supply	12V DC, 1.5A
VPN	IPSec