Click on “Wired” to try again. If this doesn't help, check following causes which could generate
problem:
• The DSL modem is not connected directly with your computer. Remove all equipment
connected between the modem and your computer (your modem has to be connected
directly with your computer without other equipment on the LAN). Connect the PC to
LAN port 4
• A firewall is installed on your computer, in this case de-activate the firewall. This is
generally the case when the AT&T Global Network Firewall has been installed on your
PC.
• The Internet protocol (TCP/IP) suite isn't installed on your computer with a valid IP-
address. Check with your computer support.
The accompanying tool “AT&T Global Network Client Firewall settings” (version 6.x client or
later), shown in Illustration 5.3, allows you to deactivate the firewall, after which the setup-
tool will find the modem. To disable the AT&T Global Network Firewall, use the Windows start
button, go to “Programs”, go to “AT&T Global Network Client”. Select “Firewall Settings”. Push
“Turn OFF” to disable the firewall.
ATT_TG650s_Quick_Install_Guide Page 25
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