Other
Troubleshooting
Before requesting service, m ake the following checks. If you are in doubt about som e of the check points, or if
the rem edies indicated in the chart do not solve the problem , refer to “Custom er S ervices Directory” on “Safety
Instructions” if you reside in the U .S .A ., or refer to “C O N TA CT IN F O R M A TIO N ” on “S afety Instructions” if you
reside in C anad a , or consult your dealer for instructions.
Sound and audio volume
No sound.
• Make sure that the unit and the Bluetooth® device are connected correctly. ( l 13)
•C heck if music is playing on the Bluetooth® device.
• Make sure that the unit is turned on and the volume is not set too low.
• Pair and connect the Bluetooth® device and the unit again. ( l 13)
•C heck if the Bluetooth® compatible device supports “A2D P” profile. For details on profiles, see “Listening to music”
( l 15). Also refer to the operating manual for the Bluetooth® compatible device.
Low volume.
• Increase the volume of the unit. ( l 16)
• Increase the volume on the Bluetooth® device.
Sound from the device is cut off. / Too much noise. / Sound quality is bad.
• Sound may be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc.
•T h e device may be out of the 10 m (33 ft) communication range. Move the device closer to this unit.
• Remove any obstacle between this unit and the device.
• Switch off any wireless LAN device when not in use.
Bluetooth® device connection
The device cannot be connected.
•You can pair a maximum of 10 Bluetooth® devices with this unit. W hen you pair a device after the maximum has been
exceeded, previous devices are overwritten. To use overwritten devices again, do the pairing again.
•D elete the pairing information for this unit from the Bluetooth® device, then pair them again. ( l 13)
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