Troubleshooting
6-40
TLA5000 Series Service Manual
The Mainframe Diagnostics are comprehensive software tests that check the
logic analyzer. You will need a short BNC-to-BNC cable to complete all of the
tests. Perform the following steps to run the mainframe diagnostics:
1. Quit all other applications on the instrument.
2. Select Start → Programs → Tektronix Logic Analyzer → TLA Mainframe
Diagnostics.
3. Click the Run button to start the diagnostics. F ollow the online instructions
to complete the tests. If necessary, refer to the online help for more informa-
tion on the diagnostics.
For PC hardware diagnostics the instrument uses a third party diagnostic
software tool called CheckIt Utilities To start software, the perform the following
steps:
1. Quit all other applications on the instrument.
2. Select Start → Programs → CheckIt Utilities.
3. Refer to the online help for additional information on using the software.
NOTE. To test the floppy disk drive and the CD-ROM drives, you must insert a
test floppy disk or CD before starting the CheckIt Utilities.
The logic analyzer runs a BIOS test when you power on the instrument. If the
BIOS test encounters a problem, the program displays the error on the display.
Table 6--3 lists the BIOS error messages and explanations for the messages.
Table 6- 3: BIOS Error messages
Error message Explanation
GA20 Error An error occurred with Gate-A20 when switchi ng t o
protected mode during the m emory test .
Pri Master HDD Error
Pri Slave HDD Error
Sec Master HDD Error
Sec Slave HDD Error
Could not read sector from corresponding drive
Pri Master Drive -- ATAPI Incompat ible
Pri Slave Drive -- ATAPI Incompatible
Sec Master Drive -- ATAPI Incompat ible
Sec Slave Drive -- ATAPI Incompatible
Corresponding drive is not an ATAPI drive. Run
Setup to make sure the devic e is selected correctly.
A: Drive Error No response from the floppy di sk drive
Mainframe Diagnostics
CheckIt Utilities
BIOS Setup Error
Messages
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