Test EcoSmart/Saflok Communication (if applicable)
EcoTouch+ IO&M Guide
Telkonet, Inc.
For Use with Firmware Version 2.x
20800 Swenson Drive, Suite 175
Test EcoSmart/Saflok Communication (if applicable)
Waukesha, WI 53186
Revision 5
(414) 302-2299
Page 16
www.telkonet.com
Test EcoSmart/Saflok Communication (if applicable)
The EcoTouch+ and Saflok door lock begin communicating with each other as soon as the thermostat is
powered on.
As long as the thermostat has power, it routinely sends messages to the Saflok door lock, and the Saflok door
lock returns responses.
If the door lock fails to respond, the above error message appears on the EcoTouch+.
If this error message appears, troubleshoot by doing the following:
1. Ensure the EcoSource+ and Saflok are joined.
2. Ensure the Saflok batteries work.
3. Rejoin Saflok to the EcoSource+
Standard feature for all codes going
forward from this point:
•EcoSource+: 3.2.2.0 or greater
•EcoTouch+: 4.0.27.0 or greater (3-
finger-touch the screen for EcoTouch+
version#)
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