Telstra Bigpond - Device Power Issues; No Service Issues

22
Problem/Error State
The device has no
power:
ThePowerLED
indicatorisoff
Ensurethefollowing:
• Thedeviceisproperlyinserted.
• Thecomputeristurnedonand
notinstandbymode(Windows)
orsleepmode(Mac).
No Service is
available:
TheDataLED
indicatorisoff.
Trythefollowing:
•Reorientyourcomputer.
•Ifyouareinsideabuildingor
near a structure that may be
blockingthesignal,change
thepositionorlocationofyour
computer.
•ContactTelstraregardingthe
statusofthenetworkoryour
account.