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5.2 We may ask you to put your request in writing.
If you cancel a service before we have provided it
to you, we may charge you any costs we incur.
5.3 We may suspend or cancel a service in a
number of circumstances, for example where you
are in breach of Our Customer Terms (including
using your service in a way which we reasonable
believe is fraudulent, poses an unacceptable risk
to our security or network capability or is illegal), it
is necessary to restore or maintain our network,
there is an emergency, the law or a regulator
requires us to do so, you leave your premises, or
you become bankrupt or insolvent. The amount of
notice (if any) we give you depends on the
circumstances.
5.4 If a service is cancelled or suspended, you are
still required to pay for relevant charges incurred
up to the date of cancellation or suspension.