31
PROBLEM
SOLVING
1. Install and test the USB device in another
computer
2. Check your SIM card is working in another
device – e.g. mobile phone
3. Insert a known working SIM card into your
USB device
4. Confirm your account is active – contact
Telstra
5. Uninstall the USB device and re-install using
Windows ‘Safe Mode’ – consult a PC
technician for help if required (PC only)
To Next Page
Loading...
