Super easy IP Camera
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8. Why smartphone viewing image is not clear? Because the CloudNeteye default value of
video quality is low, so the resolution is limited, you can set by yourself. Run CloudNeteye, find
the small triangle in device list, touch it enter into ” Edit camera” - >” Advanced Settings”
- >”Advanced” - >”Video setting” - >”Video Quality” page, change video quality to “Medium”，
“High” or “Max”. Note: The video quality is higher, the greater consumption of mobile broadband
traffic. To save your smartphone broadband traffic, select the appropriate video quality.
9. Why during the day to see the image is black and white?
Because of poor lighting trigger Night-vision model, so infrared LED on. Two way to solve this
problem.
Solution 1, Increase the lighting.
Solution 2, Close the Night mode. Enter into the camera Web page, Click "System Settings" - >
"Video" - > "Audio" page, in "Audio Options" adjust “Input Volume” to small value.
10. Why voices noises big?
Enter into the camera Web page, Click "System Settings" - > "MEDIA" - > "Audio" page to
“Audio Options”, to reduce the input Volume .
11. Why there are ripples in the videos?
Cameras with CMOS chips are sensitive to light. This may be caused by dark light interference.
Also make sure the camera operates with 50HZ power system. Otherwise it may cause ripples on
the screen.
12. Why my camera cannot connect to the existing wireless Router?
Before you can use connect to the existing wireless Router. you must first connect your PC to the
camera via an Ethernet cable and then enter WEB UI to configure some basic settings; or use
“CloudNeteye” or “CloudNeteyeForPC” to set WiFi.
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