Tennant EX-SC-1020 - User Manual

Questions and Answers

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Sean ClarkJul 27, 2025
Why is my Tennant Floor Machine not picking up water?
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  Thomas JacksonJul 27, 2025
  If your Tennant Floor Machine isn't picking up water well, several factors could be at play. The float shut-off screen might be activated, in which case you should drain the recovery tank. Check for a loose drain hose plug and ensure it's securely capped. A clogged float shut-off screen can also cause this issue; remove the recovery lid and clean the screen. Other potential causes include air leakage around the recovery lid (re-position or replace gaskets), loose vacuum hose connections (secure them), a defective vacuum hose (replace it), loose vacuum hose cuffs (secure them to the hose), damaged, loose, or missing pickup head shoes (repair or replace them), or pulling the machine too fast (slow down the cleaning process).
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Zachary DurhamJul 31, 2025
Why is the vacuum motor not working on my Tennant Floor Machine?
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  Nicole HartAug 1, 2025
  If the vacuum motor on your Tennant Floor Machine isn't running, the vacuum motor thermal overload may have tripped. Check the airflow for obstructions and wait 20 minutes for the motor to cool down. Other potential causes, such as loose or broken wiring, a faulty Vacuum/Pump switch, or a defective vacuum motor, require contacting a service center. Also, worn carbon brushes can cause this issue; replace the brushes or call for service.
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patricia89Aug 5, 2025
What to do if my Tennant EX-SC-1020 does not turn on?
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  Justin ThomasAug 5, 2025
  If your Tennant Floor Machine isn't turning on, it could be due to a tripped building circuit breaker. Try resetting the breaker. If that doesn't work, the issue might be with faulty switches, wiring, or the power cord. In these cases it is best to contact a service center.
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Michelle ClarkAug 10, 2025
How to fix a Tennant Floor Machine brush motor that won't start?
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  Selena LopezAug 10, 2025
  If the brush motor on your Tennant Floor Machine isn't working, start by ensuring the Brush/Spray Triggers are pulled. If that's not the issue, the brush motor circuit breaker may have tripped. Check for any brush obstructions or readjust the brush height, then reset the brush breaker button at the bottom of the switch box. For other potential causes, like a faulty brush motor, loose or broken brush belt, or faulty switch or wiring, it is best to contact a service center.
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Zoe TrujilloAug 15, 2025
What to do if the solution pump on my Tennant EX-SC-1020 is not working?
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  Cynthia GonzalezAug 15, 2025
  If the solution pump on your Tennant Floor Machine isn't working, it might be due to an overheated pump. Determine the cause and wait 20 minutes for the pump to cool down. For other potential causes like a faulty solution pump, faulty solenoid, faulty switch, or loose/broken wiring, it is best to contact a service center.
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Nathan BlankenshipAug 20, 2025
How to resolve uneven spray from my Tennant EX-SC-1020 Floor Machine?
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  Mrs. Michelle Ochoa DDSAug 20, 2025
  If your Tennant Floor Machine has uneven or no spray, first check if the solution tank is low or empty and refill it. Dirty or plugged spray tips and screens can also cause this; clean or replace them. If the spray tip size or angle is improper, replace them with the correct tips. Worn spray tips should also be replaced. Additionally, check for a plugged solution tank filter and clean it, or pinched/kinked internal solution hoses, which should be rerouted or replaced. For a faulty solution pump, it is best to contact a service center.