Tesvor X500Pro - Troubleshooting

5. Troubleshooting
Frequently Asked Quesons
Problems Causes Solutions
Clean the sensors carefully with
a dry cloth.
Restart the X500Pro by turning
the power switch off and back
on.
Please install the side brushes
correctly according to the marks
L and R on the device.
It is normal.
The remote control scheduling
must be in a non-sleep state, and
there is a voice prompt for the
start and success of scheduling.
In addition, the robot needs to
be rescheduled after power off.
Remove the side brushes and the
rolling brush separately to see if
there are still any noise when
working. If yes, confirm the
problem accessory and replace it
with a new one.
There is something wrong with
the X500Pro’s software.
The side brushes are mounted
in reverse.
The robot judge by itself that it
has finished all the cleaning
work and return for charging.
Scheduling failed.
The robot was restarted after
scheduled.
The side brushes or rolling
brush deform.
The X500Pro’s
movements or
travel path are
abnormal.
The side
brushes deform
when you start
cleaning the
first time.
The X500Pro
doesn’t keep
working for
100 minutes.
The X500Pro
does not
perform
cleaning work
automatically as
scheduled on
remote control.
The X500Pro
suddenly make
noise.
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