The Singing Machine STVG885BK - Troubleshooting Common Issues; Power, Sound, and Microphone Issues; Connectivity and Recording Faults

— E21 —
Troubleshooting Guide
Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the ON/STANDBY button to turn power on.
• Confirm that the AC adapter is connected securely to the back of the unit.
• Connect the unit to a different outlet.
No Sound – General
• Music Volume is set to minimum; raise volume.
• Correct Function was not selected; select using the FUNCTION button.
• If using an external device, raise the volume.
.
No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• Correct source (usually AV) was not selected on the TV’s menu.
No sound from the microphone
• Make sure the microphone is firmly connected to the MIC 1 or MIC 2 jack.
• Make sure the mic’s ON/OFF switch is set to the ON position.
• Make sure the MIC VOLUME control is not set too low.
File(s) on USB jack not playing
• The file is corrupted; replace the file.
• The file is not in a format this unit will play.
• The connected USB device is not supported by the product.
The Bluetooth device cannot be paired or connected with the unit
• Ensure any other Bluetooth devices are turned off to avoid accidental pairing.
• You have not activated the Bluetooth function of your device; see page E15 or refer to
the Bluetooth device user’s manual.
• The system is not in pairing mode; press the
button to restart pairing.
The Music is not available on the unit after successfully connecting the Bluetooth
• Ensure your Bluetooth device can support the A2DP Bluetooth profile.
• The volume on the external Bluetooth device is set too low or muted; raise as desired.
The unit will not record
• No USB device inserted, or USB device is full. Move all recordings to your computer to
make room.