Thermo King TouchPrint - 10.3.3 TDP ENABLED TICKET (DATE WISE TRIP TICKET) NOT WORKING WHILE TDP DISABLED WORKS

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10. APPENDIX
10.3.2 SLX/ SLXE HMI BLOCKS AT “PRINTING DATA” MESSAGE
Check if Delivery cket
working OK
Clear the TDP history
and try Trip Ticket
1. Generate a Start Of Trip in HMI
2. Disable TDP and Clear TDP history
3.Enable TDP and try Trip Ticket
Do ‘cold restart’* of the HMI and
generate SOT and try again
Stop
No
Yes
Start
Try Trouble
shoong for
ERROR6
Replace Printer
and Try again
Return the
Printer via
warranty claim
Stop
Contact ASM for
support
Stop
Does it Print Trip
c ke t O K ?
Check Printer Firmware version
557_009 or later
No
Does it Print Trip
c ke t O K ?
Does it Print Trip
c ke t O K ?
Does it Print Trip
c ke t O K ?
Contact ASM for
support
Stop
No
No
No
Yes
Yes
Yes
No
Stop
Yes
Update Printer
Firmware to
557_009/ Latest
Does it Print Trip
c ke t O K ?
Stop
Yes
No
Does it Print Trip
c ke t O K ?
Stop
Yes
No
Yes
*Note : Cold Restart will erase all the HMI logged data, please do a WinTrac Download if data backup is required
*Note: Cold Restart will erase all the HMI logged data, please do a WinTrac Download
if data backup is required.