ThinkPad T410 - Supervisor Password; How to Remove the Power-On Password; How to Remove the Hard-Disk Password

servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom
theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.
ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage41.
Supervisorpassword
Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust
entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.
Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno
serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.
Howtoremovethepower-onpassword
ToremoveaPOPthatyouhaveforgotten,dothefollowing:
(A)IfnoSVPhasbeenset:
1.Turnoffthecomputer.
2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage66.
3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1100Backupbattery”on
page80.
4.Connecttheacpoweradapter.TurnonthecomputerandwaituntilthePOSTends.AfterthePOST
ends,thepasswordpromptwillnotbedisplayed.Thepower-onpasswordhasbeenremoved.
5.Reinstallthebackupbatteryandthebatterypack.
(B)IfanSVPhasbeensetandisknownbytheservicetechnician:
1.Turnonthecomputer.
2.WhentheThinkPadlogoisdisplayed,immediatelypressF1.
3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.
4.SelectSecurity.
5.SelectPassword.
6.SelectPower-OnPassword.
7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.ThenleavetheEnter
NewPasswordeldblank,andpressEntertwice.
8.IntheChangeshavebeensavedwindow,pressEnter.
9.PressF10tosavechangesandexittheThinkPadSetupprogram.
Howtoremovethehard-diskpassword
Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade
availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany
servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe
replacedforascheduledfee.
ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe
following:
1.Turnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels
supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe
masterHDP .Fortheothermodels,enterthemasterHDP.
Chapter4.Relatedserviceinformation41